Job Description

Accounting Group of Western New York, CPA, PC is a full-service CPA firm located in Elma, NY, and licensed in New York. The firm offers a broad range of services for business owners, executives, and independent professionals. The firm's collaborative culture ensures all staff gain experience in every aspect of public accounting to meet the needs of clients. The firm employs CPAs, accountants, and administrative staff who work as a team to provide its clients with the highest quality service.

Role Description

We are currently seeking a reliable and detail-oriented  Administrative Assistant to support our front office operations and report directly to the Office Administrator.

Part-time to start , with potential for full-time hours based on performance and business needs.  Required hours are Monday–Friday, 12:00 PM–5:00 PM.

Must be available to work Saturdays during peak tax season (February–April).

This position is ideal for someone who is organized, personable, and enjoys providing support in a professional office environment. As the first point of contact for clients and visitors, you’ll help maintain a welcoming front desk presence while handling a variety of administrative duties under the supervision of the Office Administrator.

This is an on-site role located in Elma, NY.

Responsibilities

• Greet clients and visitors in a friendly and professional manner
• Answer and direct incoming phone calls and respond to emails promptly
• Assist with scheduling appointments and managing office calendars
• Perform general clerical tasks such as filing, scanning, copying, and data entry
• Prepare and organize client intake forms and documentation
• Ensure all sensitive documents are handled with confidentiality
• Maintain cleanliness and organization of front desk and shared office areas
• Provide extra support during tax season, including working Saturdays

Qualifications

• Preferred: Prior administrative experience
• Excellent phone etiquette
• Strong verbal and written communication skills
• Proficient in Microsoft Office (Word, Excel, Outlook) and general office technology
• Strong attention to detail and organizational skills
• Ability to follow direction and work independently under the supervision of the Office Administrator
• Professional appearance and demeanor

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