Job Description

Our Purpose

At Fiddler, we understand the implications of AI and the impact that it has on human lives. Our company was born with the mission of building trust into AI. With the rise of the internet, trust in AI has been degraded by a plethora of issues like spam, fraudulent transactions, hate speech, and online abuse. Fiddler enables organizations to get ahead of these issues by building trustworthy, transparent, and explainable AI solutions. 

Fiddler partners with AI-first organizations to help build a long-term framework for responsible AI practices, which, in turn, builds trust with their user base. Data Science, MLOps, and business teams use Fiddler AI to monitor, explain, analyze, and improve their AI solutions to identify performance gaps, mitigate bias, and drive better outcomes. Our platform enables engineering teams and business stakeholders alike to understand the “why” and how behind model outcomes.  

Our Founders

Fiddler AI is founded by Krishna Gade (engineering leadership at Facebook, Pinterest, Twitter, and Microsoft) and Amit Paka (two-time founder with acquisitions by Samsung and PayPal and product roles at Expedia and Microsoft). We are backed by Insight Partners, Lightspeed Venture Partners, and Lux Capital. 

Why Join Us

Our team is motivated to unlock the AI opaque box and help society harness the power of AI. Joining us means you get to make an impact by helping reduce algorithmic bias and ensure that models in production across many different industries are transparent and ethical.  We are an early-stage startup and have a rapidly growing team of intelligent and empathetic doers, thinkers, creators, builders, and everyone in between. The AI and ML industry has a rapid pace of innovation and the learning opportunities here are monumental. This is your chance to be a trailblazer.  

Fiddler is recognized as a pioneer in the field of AI Observability and has received numerous accolades, including:  2022 a16z Data50 list, 2021 CB Insights AI 100 most promising startups, 2020 WEF Technology Pioneer, 2020 Forbes AI 50 most promising startups of 2020, and a 2019 Gartner Cool Vendor in Enterprise AI Governance and Ethical Response. By joining our brilliant (at least we think so) team, you will help pave the way in the AI Observability space.

What You'll Do

• Prospect into Accounts to secure meetings and identify and qualify sales opportunities. You will partner closely with Sales Directors to bring opportunities to close, and foster great relationships with key champions.

• Run outreach campaigns to drive new business in the Federal space

• Cement Fiddler AI’s presence in the Federal market, developing core customers and ensuring their success with Fiddler’s platform.

• Work closely with Marketing to optimize the lead funnel and convert MQLs to Sales Qualified Opportunities.

• Research agencies, offices, and accounts; identify key players, generate interest and develop relationships with important stakeholders

• Provide prospects with information about Fiddler and our product value

• Conduct conversations with decision-makers, influencers, and project stakeholders.

• Learn, leverage, and help evolve our opportunity qualification and pipeline creation process

• Meet and exceed quarterly quota to ensure pipeline objectives, with the support of managers and teammates who are committed to your success

• Participate in regular Sales enablement sessions and learn from experienced sales professionals to help you develop the skills to excel in a Sales career

• Manage sales operational elements of territory including quoting, order processing, Salesforce.com (CRM) management, etc…

• Build strong relationships with prospects, customers and partners by offering an additional layer of Fiddler support

• Attend events and conferences, network with prospects, and conduct discovery

• Search for and respond to, with the help of the Federal team, government related RFI’s and RFP’s

What We're Looking For

• At least 1.5 years of Federal Government facing Sales experience, either in Sales Development, Account Executive, Business Development, Customer Success, Solution Engineering, or other related capacities 

• An entrepreneurial person who is motivated to grow a market and fast-track their career.

• Experience interacting with customers and prospects, doing discovery calls, and identifying sales opportunities

• Passion for Sales and a level of creativity to sell in a new and emerging space.

• Competitive team player

• Willing to travel across the US to meet with customers and prospects

• Enterprise technology aptitude, data science, machine learning, or AI interest is a plus

• Industrious and willing to achieve a high volume of daily activities while maintaining a positive and energetic attitude

• Background using CRM and sales engagement applications

• Ability to thrive in a fast-paced, high-demand, startup environment

• Articulate, good communication, and ability to have high-level technical conversations with potential customers

• Detail-oriented mindset with a strength in time-management

• Someone who is not afraid to ask questions

• Reputation of accuracy, responsiveness, professionalism

• Conduct yourself in a manner consistent with Fiddler’s core values and reputation – generating a positive image of our organization to the market

Compensation and In-Office Policy

• Pay range in the US is $115,000 - $121,000 OTE

• This role will be remote on the East Coast

The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits, and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location, and other job-related factors.

Fiddler Labs is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees

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