Business System Analyst Job at Mastech Digital, Pittsburgh, PA

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  • Mastech Digital
  • Pittsburgh, PA

Job Description

Must Have

  • Atlassian products (Confluence & Jira)
  • Dynatrace - dashboard monitoring
  • Microsoft Office Suite
  • Postman & SoapUI
  • ServiceNow
  • Team collaboration
  • Understanding of Agile software delivery and methodologies processes

Flex Skills/Nice to Have:

  • Experience working between a Product Owner or Product Manager and Development staff.
  • Experience working with Architecture and Design teams.
  • Experience in maintaining and organizing team backlogs.
  • Experience in roadmap building and milestone tracking.
  • Experience in release planning and delivery forecasting.

Roles and Responsibilities:

  • Lead in gathering and translating business requirements into clear, concise user stories and acceptance criteria.
  • Interfacing with High-End stakeholders.
  • Collaborate closely with development and testing teams, ensuring seamless communication and alignment throughout the project lifecycle.
  • Capturing detailed notes, sharing out action items, managing boards, creating and managing delivery schedules.
  • Supporting data migration from First Bank as the information comes to the client.
  • Dive deep into backlog refinement and prioritization activities, shaping the roadmap for project delivery.
  • Contribute expertise to process improvement initiatives, driving efficiency and effectiveness in our Agile practices.
  • Coordinate release management activities, including scheduling releases and ensuring documentation is up to date.
  • Utilize ServiceNow for ticket tracking and release management, providing timely resolution of issues, requests, and releases.

Soft Skills:

  • Comfortability in leadership, delegation, negotiation, influence and persuasion.
  • Comfortability in presenting and facilitating high stake communications and change.
  • Comfortability and Experience in driving change management and process improvement.

Education/Certifications:

  • Bachelors required, Management Information Systems, Business Degree in Technology, etc

Job Tags

Work at office, Flexible hours,

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