The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
Automation, SCADA, and OT Solutions Developers/Engineers/Technicians (Denver, CO) We are currently hiring intermediate and senior level engineers/specialists for our growing Denver office, located in Highlands Ranch. Job Summary: Company Description ...
Badge Technician Location: Sacramento, CA (Various Locations) Pay Rate: $25/hour Job Description: We are seeking dedicated and professional Badge Technicians to support a large-scale badging system upgrade for over 20,000 employees. In this role, you will ...
...simplifies and secures the WAN/branch office network. We are looking for passionate, entrepreneurial, and tech-savvy Mac/iOS Mobile App Developer. Job Responsibilities Develop and maintain MAC / iOS network extension based applications and frameworks on Packet...
...Overview The Manager of Financial Planning & Analysis plays a key role in shaping the companys financial strategy by leading budgeting, forecasting, and performance reporting. This position is responsible for overseeing the annual budgeting process, analyzing financial...
...range of travel packages, including airfare, hotels, tours, cruises, car rentals, and event tickets, utilizing top suppliers such as Expedia, Universal Studios, Princess Cruises, Avis, Delta, and more. # Technology Mastery: Become proficient in using multiple web-based...