Day To Day:
An employer is looking for a Patient Access Representative within a call center environment in the Beverly Hills, CA area. This person will be responsible for handling about 50+ calls per day for multiple primary care offices across Southern California. The job responsibilities include but are not limited to: answering phones, triaging patients, providing directions/parking instructions, contacting clinic facility to notify if a patient is running late, scheduling and rescheduling patients' appointments, verifying insurances, and assisting with referrals/follow up care. This position is fully on-site until fully trained and passing multiple assessments (typically around 2-3 months of working - depending on performance) where it will then go remote. Must be able to work any/all shifts between 7am-7pm Monday-Friday.
Duration: 6-month contract, with very likely extensions up to/over a year on contract before potentially converting perm
Hours: M-F – must be able to work any shift between 7am-7pm
MUST HAVES:
PLUSSES:
-Experience verifying insurances
-Basic experience with Excel and standard workbooks
-Experience with Genesis phone system
Compensation:
$24
Exact compensation may vary based on several factors, including skills, experience, and education.
[Benefit language should be provided by the client since this is for a perm position- if they do not provide it upon our request, we can insert something super generic like "Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law."
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