Care Promoter 1 Job at ChenMed, Louisville, KY

  • ChenMed
  • Louisville, KY

Job Description

We're unique. You should be, too.

We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks to keep the medical centers running smoothly. The duties of Care Promoter 1 vary from setting to setting, depending on the size, location and type. In addition to administrative duties, Care Promoters perform clinical duties under direct physician supervision in accordance with state medical practice acts. The Care Promoter 1 is an integral member of a Physician-lead Care Team that is focused on providing excellent and comprehensive primary care for a specific population of patients.


* Measures and records patient vital signs; records patient interview and medical history.

* Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.

* Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.

* Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.

* Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.

* Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.

* Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.

* Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.

* Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.

* Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.

* Performs other duties as assigned and modified at manager's discretion.


* Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families

* Exceptional oral and written communication skills, time management skills and organizational skills

* Ability to effectively collaborate and partner with team members, including physicians and other clinicians, market leaders, center managers, nurses, case managers, front desk staff, center managers, and market leaders

* Mindset focused on resolving problems for patients and achieving team goals

* Knowledge of medical products, terminology, services, standards, policies and procedures

* Skilled in basic phone and computer operation

* Must be detail-oriented to ensure accuracy of reports and data

* Ability to maintain effective and organized systems to ensure timely patient flow

* Ability to act calmly in busy or stressful situations

* Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software

* Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed

* Spoken and written fluency in English


* High school diploma or equivalent education (GED) required

* Graduation from a nationally accredited Medical Assistant program OR comparable healthcare vocational training (i.e. foreign-trained physician, paramedic, etc.) required

* A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician or similar in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience

* Experience working with geriatric patients is a plus

* EMR system experience preferred

* Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment

We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

Job Tags

Work experience placement,

Similar Jobs

Slakey Brothers

Tier 1 System Support Specialist - Graveyard Shift Job at Slakey Brothers

 ...available to join our IT Team in Elk Grove, CA as a Tier 1 System Support Specialist ! This position is Schedule -Monday-Friday Graveyard Shift 7:30pm to 4:00am Full Time - Pay Range $25 to $30 per hour based on experience What You'd Be Doing Respond promptly... 


Military Operations Principal Job at SAIC

 ...DESCRIPTION: The candidate will work as an integral part of the Navy Warfare Development Center (NWDC) N8 Experimentation...  ...will draft and deliver reports for senior officers and executive civilians Must be able to work in a team and individual environment... 

Unico Properties

Property Management Intern Job at Unico Properties

 ...Intern (Portland, OR) Come work for one of Puget Sound Business Journal's Top 100 Best Workplaces in 2023! During your internship...  ...LLC, a subsidiary of Unico Investment Group LLC, is a commercial real estate investor, developer, and full-service operator focused on... 


Art Director Job at THE SHADE STORE

 ...inform and enhance our creative strategies and practices. WHAT WE ARE LOOKING FOR ~ Bachelor's degree in Graphic Design, Visual Arts, Fine Arts, or a related field. ~8+ years of in-house Art Direction experience, with exposure to a wide variety of focus areas,... 

Merakey USA

Substance Abuse Counselor - CIT - LAC - CAC - PLPC - LMSW Job at Merakey USA

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking Substance Abuse Specialist to join our team at our program in Shreveport, LA. Substance Abuse, Counselor...