Job Description

Title: 

Chief Clinical Officer

Company Overview :

Pillar Health Group (PHG) is a rapidly growing, diversified provider of in-home care to individuals with chronic conditions. Key services include home care, home health, and hospice for both geriatric and disabled individuals. PHG was formed in 2019 and has executed an aggressive roll-up acquisition strategy, completing 8 acquisitions and growing revenue by over 900% since founding. Today, PHG has over 1,500 employees and provides services in five states. The environment is entrepreneurial, fast paced, and open minded while also still having a caring and friendly "small company" feel. Further information is available at

Job Description:

The Chief Clinical Officer (CCO) will work with senior leadership and be responsible for the development and overseeing of all quality assurance and performance improvement initiatives within Pillar Health Group’s portfolio of Home and Community Based Services businesses across multiple states. This senior leadership role is dedicated to ensuring the highest standards of care are met, promoting a culture of continuous improvement, and ensuring compliance with all regulatory requirements. The CCO will lead the development and implementation of quality management strategies, policies, and procedures to enhance patient outcomes and satisfaction. This senior position will report to the CEO. This position will be based in the DFW area and expected travel is approximately 25%.

Key Responsibilities Quality Management and Improvement:

• Develop and implement a comprehensive quality management program at the PHG Corporate level and for PHG subsidiary companies. 
• Assist in the establishment of Key Performance Indicators (KPI’s) and benchmarks for patient care, quality and safety.
• Oversee the continuous assessment and improvement of clinical processes and outcomes.

Compliance and Accreditation:

• Ensure compliance with local, state, and federal regulations, as well as accreditation standards.
• Prepare for and manage external audits and accreditation surveys.
• Maintain current knowledge of industry standards and regulatory changes.
• Lead efforts in developing corrective action plans if required.

Data Analysis and Reporting:

• Analyze quality performance data to identify trends and areas for improvement.
• Develop and deliver regular reports to internal stakeholders.
• Utilize data to drive decision-making and strategic planning.

Leadership and Collaboration:

• Foster a culture of quality and safety throughout the organization.
• Collaborate with all subsidiary companies to integrate quality initiatives in the business units where applicable.
• Engage with external stakeholders to gather feedback and improve service delivery.

Training and Education:

• Develop and implement training programs for staff on quality improvement practices and compliance requirements.
• Ensure ongoing education and professional development opportunities for clinical and administrative staff.

Risk Management:

• Identify and mitigate risks related to patient care and organizational operations.
• Develop and implement risk management strategies and protocols.
• Monitor and evaluate the effectiveness of risk management initiatives.

Skills and Competencies:

• Strong knowledge of quality improvement methodologies and tools..
• Excellent analytical and problem-solving skills.
• Outstanding communication and interpersonal abilities.
• Proven leadership and team-building skills.
• Ability to manage multiple projects and priorities effectively.
• Proficiency in data analysis software and electronic health records (EHR) systems.

Qualifications:Education and Experience:

• Bachelor’s degree in Nursing, Healthcare Administration, or a related field (Master’s degree preferred).
• Minimum of 10 years of experience in healthcare quality management, with at least 5 years in a leadership role.
• Experience in home health, behavioral health, hospice or a related healthcare setting is highly desirable.

Certifications:

• Certified Professional in Healthcare Quality (CPHQ) or similar certification preferred.

Environmental and Working Conditions:  

Work in a routine office environment. Noise level may be moderately high, ability to work a flexible schedule and extended hours, as needed.

Location:

Dallas Fort Worth, TX based, 50% home office / 20% DFW office / 30% travel

Equal Opportunity Employer:

Pillar Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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