Job Description

We’re seeking a motivated Account Manager to strengthen client relationships, manage projects efficiently, and deliver results. You’ll work closely with clients and a cross-functional agency team to ensure seamless communication and exceptional work.

What you’ll do:

Serve as a day-to-day client contact, helping to manage relationships and project deliverables.

• Develop creative briefs and project documents — including timelines, estimates, meeting reports and weekly status reports.
• Oversee timelines, budgets, and workflows using project management tools.
• Collaborate with internal teams and external clients managing projects and and delivering successful outcomes.
• Provide accurate meeting notes, ensure quality control, and support client billing processes.

What we’re looking for:

• Ad agency background: You’ve spent most of your career at B2C or B2B advertising agencies versus client-side and thrive in a lean, hands-on environment
• Client-centric: Confident managing conversations regarding strategy and project deliverables with clients and operational contacts alike; comfortable building relationships of trust.
• Adaptable: Flexible and calm under changing dynamics, with a focus on solutions over problems.
• Collaborative: A team player who values input, respects roles, and communicates effectively and transparently.
• Proactive: You’re a self-starter, highly self-motivated and an anticipatory thinker when it comes to your role.
• Experienced: Background in B2B or B2C marketing and food/beverage and/or experience managing multiple business units is a plus.

Qualifications:

• Minimum of BA/BS in marketing, communications, or advertising.
• 4-6+ years as an Account Manager, ideally with project management responsibilities.
• Expertise in brand and demand marketing, including email automation, digital campaigns, and content creation (e.g., ebooks, video, websites).
• Proficiency in project management tools like Microsoft Project and a strong knowledge of file sharing tools like Teams, SharePoint and DropBox.
• Ability to manage multiple projects and multi-task in a fast-paced environment.
• Strong communication skills, including strong writing, interpersonal and presentation skills.

If this sounds like you might be a good fit and you feel confident you can put your expertise to use, post your resume and tell us why.

About BrandAction:

BrandAction Agency is a small, highly collaborative distributed team of strategic and hands-on BrandDemand specialists working with respected B2B and B2C brands to accelerate the path to profitable growth by building, maintaining and driving quantifiable demand to positively impact the buyer journey to a purchase.

We’re a curious collection of artists, storytellers, brand fanatics and digital nerds who are as serious about our work as we are about having fun.

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