Client Coordinator Job at TBG | The Bachrach Group, Syosset, NY

MWpNMVNJZGp1NkkrU2hWanBVRk84VzMrVWc9PQ==
  • TBG | The Bachrach Group
  • Syosset, NY

Job Description

Client Coordinator

Location: Syosset, NY

Compensation: Up to $20/hour

Schedule: Full-time | Monday–Friday, 8:00 AM – 5:00 PM

We are seeking customer service-driven and highly motivated individuals to join our team as Medical Records Coordinators .

This position is based in our Syosset, NY office and plays a critical role in our Addendums Department, serving as the primary point of contact for clients and acting as a liaison between internal teams, physicians, and external representatives.

Key Responsibilities:

  • Serve as the main contact for clients, handling inquiries, status updates, and general information requests.
  • Use internal systems and databases to input and retrieve client or examinee information.
  • Maintain ongoing communication with the QA department regarding case progress and report status.
  • File and archive open and closed cases accurately.
  • Ensure all client information and specific requirements are up to date in internal systems.
  • Collaborate with internal team members to ensure timely and accurate case completion.
  • Redirect calls to appropriate departments when necessary.
  • Perform various clerical tasks such as typing, filing, emailing, and proofreading.
  • Assist with resolving customer complaints and quality assurance issues.
  • Escalate report issues or concerns to management when needed.
  • Ensure compliance with applicable safety and legal regulations.
  • Perform other duties as assigned.

Qualifications:

  • High school diploma or equivalent required.
  • At least one year of clerical experience, or an equivalent combination of education and experience.
  • Experience in a medical office or insurance industry preferred.
  • Proficient with general office equipment (fax, copier, scanner, phone).
  • Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers.
  • Ability to work in a high-volume, fast-paced contact center environment.
  • Flexibility and adaptability are key to success in this role.

Job Tags

Full time, Work at office, Monday to Friday,

Similar Jobs

duBreton

Plant Manager Job at duBreton

 ...At duBreton , our commitment to quality and innovation drives us to recruit a Plant Manager for our facility in Claremont, New Hampshire . This key leadership role will be instrumental in managing and optimizing our operations. Reporting to the Director of Operations... 

Guthrie

Student Dietary Associate- Food and Nutrition-Part Time Job at Guthrie

 ...Student Aide according to department Policy and Procedure. a. Prepares assembly line station for patient supper tray service in a timely manner. b. Assembles food items for supper patient tray service according to marked menus. c. Transports supper food carts to... 

Confidential Jobs

Corporate Aviation Coordinator Job at Confidential Jobs

 ...Title: Corporate Aviation Coordinator Job Description: The Corporate Aviation Coordinator is responsible for managing all aspects of private aircraft operations, ensuring seamless execution of daily tasks related to flight scheduling, aircraft upkeep, administrative... 

Department of Health Care Services

Policy Analyst Job at Department of Health Care Services

 ...Candidates need only apply to this one Job Control to be considered for all vacancies within the units described in the duty statements attached. Both units are nearly identical in duties but you may viewboth duty statements attached for more information. This... 

Kaiser Permanente

Labor Relations Consultant Job at Kaiser Permanente

 ...ensuring alignment of Regional and National strategies; ensuring alignment of plans and initiatives with strategy; providing LR consultation regarding Human Resources/business unit implications; collaborating with senior HR and business leadership to ensure understanding...