Copy of Intake/Litigation Support Agent Job at Reciprocity Industries LLC, Billings, MT

MWo4NFNJbG10YXM5U1JwanBVZEMvV3Z3V1E9PQ==
  • Reciprocity Industries LLC
  • Billings, MT

Job Description

:

Intake/Litigation Support Agent serves as the initial point of contact, embodying Reciprocity Industries' values and making a positive impression on our clients. You will create a welcoming atmosphere through exceptional customer service and effective communication. You will continually strive to enhance personal performance and improve customer satisfaction. Upholding Reciprocity Industries standards, you will reassure clients and guide them through procedures, ensuring clarity and satisfaction throughout the process.

Responsibilities and Duties:

  • Obtain client information via inbound and outbound calls, interviews, and verification through various channels (text, email, fax).
  • Reassure and maintain effective communication with clients during information-gathering processes, providing clear explanations, answering inquiries, and offering additional guidance or resources as needed.
  • Uphold and enhance quality outcomes by adhering to company standards, suggesting procedural improvements, and optimizing the client experience.
  • Stay updated on new campaign requirements and participate in educational opportunities to expand campaign knowledge.
  • Perform other duties and responsibilities as assigned.

Qualifications and Skills:

  • Must be 18 years of age or older.
  • Excellent verbal and written communication skills.
  • Superior interpersonal and customer service skills.
  • Strong time management abilities.
  • Proficiency in data entry and comprehensive technical skills.
  • High attention to detail.
  • Ability to thrive in a dynamic, fast-paced environment with shifting priorities.

Education:

  • High school diploma or equivalent

Compensation details: 17-21 Hourly Wage

PI1ed1784c83bc-30492-35460070

Job Tags

Hourly pay, Shift work,

Similar Jobs

PacifiCorp

Student Engineer, Portland, OR #112243 Job at PacifiCorp

 ...marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Career Segment: Construction, Power Systems, Civil Engineer, Equity, Intern, Engineering, Energy, Finance, Entry Level PIab0610f99dee-30492-35254034... 

Aloft OSU

Sales & Service Coordinator Job at Aloft OSU

 ...The Aloft at OSU (Grandview Ohio) is hiring a Sales & Service Coordinator. This position will pay $16.00-$18.00/hour depending on experience Full time Sales and Service Coordinator benefit package offered: Benefits begin 30 days after you start Medical... 

Jackmont Hospitality

Cleaning Crew Job at Jackmont Hospitality

 ...20770 Role Purpose To ensure that Friday's restaurants are clean and presentable to provide a quality guest experience. Key Responsibilities...  ...all trash is disposed of accordingly Cleaning and sanitizing kitchen and cooking equipment Dusting and cleaning windows, counters,... 

Spherion Southeast

Data entry operator Job at Spherion Southeast

 ...Hey there, data enthusiasts! Spherion is on the lookout for savvy Data Entry Operators to join our bustling team in South Burlington, VT. No office experience? No problem! If you've got lightning-fast typing skills and a knack for accuracy, we want YOU. What's in it... 

Diversified Transfer and Storage, Inc.

Class C Company Driver Job Job at Diversified Transfer and Storage, Inc.

Class C Company Driver JobDiversified Transfer & Storage has multiple dedicated OTR and Regional Reefer routes available, as well as local routes...  ...: (***) ***-**** Tell em' Gary's Job Board sent you.This truck driving job may have an alternate application method. Look...