Customer Care Representative Job at ACL Digital, Nashville, TN

MERFN1RZVmh1NnM5VEJSbHBFUlAvR254Vnc9PQ==
  • ACL Digital
  • Nashville, TN

Job Description

About the Position:

Customer Service Representative

Nashville, Tennessee 37243 - Hybrid

Key Responsibilities

Assist in coordinating and communicating schedules to internal/external Clients.

Conduct client interviews, collect facts and information, and compile case data to provide recommendations to an attorney.

Timely management of casework, including proper documentation and case resolution.

Provide legal research, analysis of legal papers, and draft legal documents. Document findings accurately.

Work efficiently / effectively in multiple databases to extract information.

Attend workgroup meetings and participate in discussions.

Assist leadership team, as necessary.

Requirements and Skills

Must have a bachelor’s or associate degree.

Customer service or call center experience a plus.

Proven technical skills (e.g., Microsoft Word, Excel, Outlook, PowerPoint, SharePoint, etc.).

Excellent time management skills with the ability to prioritize work to meet specific deadlines with minimal supervision.

Excellent verbal and written communications skills.

Keen attention to detail and adherence to deadlines.

Strong time management, note-taking, email organization, and distribution skills.

Critical thinking and problem-solving skills.

Job Tags

Similar Jobs

Hawaii State Department of Education

Puuhale Elementary - Preschool Special Education Teacher, 605314 (2025-03937) Job at Hawaii State Department of Education

 ...Preferred Qualifications: Valid Special Education license from the Hawaii Teacher Standards Board. Desired Experience: Special education classroom experience in a PK-2 school setting. Desired Knowledge: Plan and facilitate Individualized Education Plan (IEP)... 

The Center for Sleep Medicine

Sleep Medicine Physician Job at The Center for Sleep Medicine

The Center for Sleep Medicine is a progressive, AASM accredited, employee-owned sleep center currently seeking a BC/BE Sleep Medicine Physician to join its multidisciplinary team in Orland Park, IL (while also traveling to and working out of our Naperville, IL office...

CBRE

Data Center Technician (ENTRY LEVEL) Job at CBRE

 ...Reports to Operations Manager and take daily directions from Technician, Technician II, Lead Why CBRE When you join CBRE, you...  ...value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence... 

TelForce Group LLP

Aerial Lineman Job at TelForce Group LLP

TelForce Group is Seeking Aerial Lineman & Foreman Must Join the Union THESE ARE FULL TIME, DIRECT HIRE POSITIONS Building New Fiber Experience is Required Work is in NY- PA CDL is Required 2-4 Years Lineman starts at $38.87.00 (with CDL) 5+ Years Foreman...

Temple Health – Temple University Health System

HEMATOLOGY MANAGER Job at Temple Health – Temple University Health System

Description Manages functions of department section. Trains and supervises section staff. Assures that existing and new laboratory procedures are approved, performed correctly and reported properly. Affects improvements, insures quality of apparatus, equipment and materials...