Customer Service Agent - Remote Job at Morris Insurance Agency LLC, Las Cruces, NM

MWo4NFM0Wml0cUE3U1J0anFFRkk4UT09
  • Morris Insurance Agency LLC
  • Las Cruces, NM

Job Description

We are seeking a reliable and enthusiastic individual to join our team as a Customer Service Agent. As a Customer Service Agent, you will be responsible for providing exceptional service to our clients and ensuring their inquiries and concerns are addressed promptly and professionally. This role requires excellent communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Responsibilities
  • Responding to customer inquiries via phone, email, and chat in a timely and professional manner
  • Resolving customer issues and complaints effectively, with empathy and understanding
  • Providing product information and assistance to customers
  • Handling customer orders, including processing payments and verifying shipping information
  • Updating customer accounts and ensuring accurate information is maintained
  • Collaborating with other team members to resolve complex customer situations
  • Escalating customer issues to the appropriate internal departments when necessary
Requirements
  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional in challenging situations
  • Strong problem-solving and conflict resolution skills
  • Familiarity with CRM systems and Microsoft Office Suite
  • Ability to multitask and prioritize work effectively
  • Availability to work flexible hours, including evenings and weekends

PI586d2aa077cf-30492-35385757

Job Tags

Full time, Flexible hours, Afternoon shift,

Similar Jobs

Maxion Research

Virtual Data Entry Clerk Job at Maxion Research

Seeking Motivated Individuals For Data Entry Type Work From Home Our company is seeking applicants who are motivated to work from home...  ...-term work from home work is welcome to apply. No previous experience is necessary. *Look out for correspondence from us in your email... 

Hunt Guillot & Associates

Mechanical/Piping Designer Job at Hunt Guillot & Associates

Position Summary & Duties: The Mechanical/Piping Designer position is an onsite position working for a client in the Shreveport, LA area. We anticipate the pay will start at about $45/hour, but may be higher depending on experience and fit with the position needs and requirements... 

Cardinal Credit Union Inc

Member Advisor FT Job at Cardinal Credit Union Inc

 ...increase the acquisition of memberships and member awareness concerning Credit Union products and Services. This is a Float Member Advisor position. You will be required to travel to our local branches when needed to cover lunches, vacations, days off of for other... 

Treehouse Orthodontics

Orthodontic Assistant Job at Treehouse Orthodontics

 ...Position Title: Orthodontic Assistant Company: Treehouse Orthodontics Experience: 0-1 Year Workplace Type: on-site Contact Name: Amanda Norman Contact Email: ****@*****.*** Duration: Indefinite Industry: Healthcare / Health Services... 

Service Tire Truck Center Inc.

Inside Service Personnel Job at Service Tire Truck Center Inc.

: Perform tire repairs, replacements, and general service to tires and wheels. Responsible for delivering prompt, courteous and professional service to STTC internal and external customers. The person who takes this job should be willing to make customer satisfaction a...