Job Description

Talon Hiring Solutions is seeking a highly organized and detail-oriented Customer Service Representative to join our team in Oneonta, AL . This role requires excellent multitasking skills, the ability to manage multiple phone lines, and strong data entry capabilities to efficiently add policies into the system, assist with various software platforms, and provide exceptional support to clients.

What you will do:

• Answer and manage multiple phone lines in a professional and timely manner.
• Accurately enter data and add policies into company systems.
• Provide support and guidance to customers using various software tools.
• Maintain organized records and ensure attention to detail in all tasks.
• Multitask effectively in a fast-paced environment while maintaining high accuracy.
• Collaborate with team members and other departments as needed.
• Adhere to company policies and procedures, ensuring compliance and confidentiality.

What you will bring:

• Insurance license preferred, or willingness to obtain one
• 1+ years of experience as a customer service representative
• Strong organizational skills and attention to detail
• Ability to multitask and manage competing priorities
• Proficient in using multiple software platforms
• Excellent communication and customer service skills
• Must be able to pass a background check

About Talon Hiring Solutions:

At Talon Hiring Solutions, we specialize in connecting talented individuals with companies that value their skills and expertise. We are committed to creating opportunities for growth and success for both our clients and candidates.

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