Customer Service Specialist Job at Aspire Talent Solutions, Hauppauge, NY

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  • Aspire Talent Solutions
  • Hauppauge, NY

Job Description

We’re looking for a pleasant, outgoing, and dependable Customer Service Specialist who thrives in a fast-paced environment and enjoys helping customers succeed.

As a Customer Service Specialist , you’ll be the voice of a metalworking tooling brand—providing quick, friendly, and effective support to distributors, end users, and sales partners.

What You’ll Do:

  • Handle a high volume of inbound calls and emails from customers and distributors
  • Process orders, quotes, returns, and expedite requests efficiently and accurately
  • Provide product and service information with confidence and professionalism
  • Collaborate with regional managers and manufacturer’s reps to ensure customer satisfaction
  • Resolve customer issues promptly and follow through to completion
  • Keep a smile in your voice—every call matters!

What You’ll Bring:

  • 1+ year of customer service experience (manufacturing or distribution environment a plus!)
  • Strong multitasking and organizational skills in a fast-paced environment
  • Excellent written and verbal communication
  • Friendly, positive, and team-oriented attitude
  • Reliable, detail-oriented, and self-motivated
  • Proficient with computers and order entry systems

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