Desktop Support/IT Support/PC Technician/IT Technician/Onsite Technician/End User Technician/Hardware & Software Technician/Technical Support Technician || Open for Henrico, VA & West Point, VA Job at Ehub Global Inc, Henrico, VA

MERjMFE0VnNzNkEvU1IxbXBrdEo4MmY1VWc9PQ==
  • Ehub Global Inc
  • Henrico, VA

Job Description

Job Title: FSO Technician

Location: Henrico, VA 23231 (Onsite)/West Point, VA

Mode : Contract

Job Description:

Relevant Experience : 3 Years minimum

Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)

Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,

Video Conference Rooms Devices (Audio & Video)

Tools : Windows OS, MS Office, O365, Mac OS (preferred)

Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)

The Technician need to have experience in IMACD tasks listed below

(IMACD = Install Move Add Change Dispose )

  1. Troubleshoot and resolve End users IT issues in their PCs (Desktop, Desktop, Tablet), Mobile phones, Printers and Other IT Devices in user’s environment
  2. Support Installations, Moves, Adds, Changes, Disposal (IMACDs) requirements.
  3. Provide or oversee, as appropriate, all installations, de-installations, cascades, moves, adds and Changes for all EUC Equipment, Software, and related Services at designated Customer Sites;
  4. Coordinate, plan, and schedule IMACDs with all affected IT functions (whether the function is included within the Services provided by Provider, as a Customer-retained function, or a Third Party); and
  5. Coordinate all internal and external functions and activities to achieve high-quality execution of the IMACs, to meet Service Levels, and to minimize any operational interruption or business disturbance.

Job Tags

Contract work,

Similar Jobs

Orr & Reno

Corporate Attorney Job at Orr & Reno

Orr & Reno seeks a mid-level transactional attorney to join its Concord, New Hampshire-based corporate practice team representing and advising closely-held businesses and entrepreneurs, both within New England and beyond. Responsibilities will include a wide range of matters...

Congleton Windows & Doors

Windows Specialist Job at Congleton Windows & Doors

 ..., and design, we suggest you allow on of our experienced specialists guide you through the process. At Congleton Windows & Doors we work side by side with personnel in the new construction (residential), new construction (Commercial), and remodeling and restoration industries... 

Renewal by Andersen Metro & Midwest

Outbound Sweepstakes Agent Job at Renewal by Andersen Metro & Midwest

 ...team and overall strength of our company. This role would be a work from home position; must live in Tennesse . All characteristics...  ...Advancement opportunities - we promote from within! Schedule~ Remote work Must be able to work some morning and evenings shifts,... 

Addison Group

Customer Service and AR Specialist Job at Addison Group

 ...environment Why This Role Temp-to-hire opportunity with long-term intent Stable, mission-driven organization Consistent MondayFriday schedule Supportive team with hands-on training Competitive pay and strong benefits upon conversion About Addison Group... 

Skida

Supply Chain Director Job at Skida

Director of Supply Chain and Logistics Location: Burlington, Vermont Job Type: Full-Time, On-Site Reports To: CEO About Skida Founded in 2008, Skida creates outdoor accessories that serve as vessels for self-expression, combining style and functionality...