Job Description

Job Title: DevOps System Engineer

Duration: 9+ Months (Possible extension)

Location: Nashville, TN 37203

Remote Role

Responsibilities:

• DevOps Engineer with emphasis on Jenkins and central libraries and pipeline
• Responsible for identifying, analyzing, monitoring, supporting, architecting and engineering solutions.
• Areas of responsibility involve OS, middleware, applications, and databases for pre-production servers.
• Strong coding skills around automation is a MUST.
• Must have experience in using Bitbucket, Artifactory, GitLab and a ticketing process.
• Deploy, smoke test, and validate new code releases. Backup and restore environments to previous version in case of rollback
• Maintain and control access to test environments through concept of least privilege
• Provide a weekly status report for current projects
• Review and provide recommendations to improve environment performance
• Manage tickets and tasks assigned to provide detailed information on all support provided, recommended solutions, and improvements that are implemented
• Provide technical assistance to other Systems Administrators as needed
• Understand and document how entire environment and its dependencies is integrated
• Spec and build out new environments as needed
• Monitor and maintain standard documentation for policies, procedures and practices
• Demonstrate effective time management and the ability to maintain multiple tasks
• Apply effective communication and customer support to our QA and Dev teammates

Education/Experience:

• Bachelor's degree in information technology related fields or equivalent work experience
• Emphasis on Windows Server platforms, 2003, 2008, 2012, 2016, 2019 and 2022 SQL Clustering, PowerShell Automation, IIS configuration, AD, DNS, VLANS, NetScaler, etc.
• Familiarity with SQL connections and basic queries, Oracle connections, VMWare
• Minimum of 5 years of experience in Customer Service and Information Technology
• Strong written, verbal, and interpersonal communications skills including ability to listen attentively and to communicate information clearly and effectively
• Demonstrated ability to work well with cross-functional groups
• Demonstrated professionalism and courtesy in responding to phone calls and emails

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