The Opportunity
We currently have an opportunity for an experienced and passionate people-focused leader to join our team as the Director of Lodging .
The Director of Lodging for See Rock City, Inc. leads our lodging team with a focus on delivering the highest quality guest experience across all our properties. This leader will help shape the future of our lodging operations, building on the foundation that we have at Chanticleer Inn and Grandview, to further develop Rock City and Lookout Mountain as a world-class destination with the highest quality lodging offerings. We have an unbelievable opportunity ahead of us for our team to fully capture the potential of our property as a lodging destination, raising the standard of service and expanding the offerings that we have for our guests, and we are looking for a leader to help us accomplish that. The ideal candidate will have a passion for hospitality, a deep well of experience in the hospitality industry, a proven track record of leadership managing diverse teams, and experience growing and developing lodging and hospitality properties.
As a key member of our Senior Leadership Team, the Director of Lodging will be owning the operations of our lodging business, helping to set our strategy for that team. Their input will help inform our strategies going forward and necessitates their ability to blend both high-level strategic oversight with operational day-to-day management. Under their leadership we hope to deliver on our mission of creating memories worth repeating at our lodging properties by providing exceptional service, excellent amenities, and fantastic culinary experiences.
If this sounds like an opportunity for you in an environment that will allow you to thrive creatively and professionally, you can find out more about us by visiting . Resumes and cover letters may be emailed directly to greg@seerockcity.com .
Who We Are
See Rock City, Inc. specializes in creating memories worth repeating, not only for our guests, but also for our partners across all of our teams and locations. In addition to the world-famous Rock City Gardens, See Rock City, Inc. owns and operates a number of locations, including Battles for Chattanooga Museum, Blowing Springs Farm, Clumpies Ice Cream CO., Grandview, Chanticleer Inn, and the Starbucks on Lookout Mountain. Additionally, we have concessionaire partnerships where we operate various guest services at The Incline Railway and Creative Discovery Museum. With locations atop beautiful Lookout Mountain, in downtown Chattanooga, and the surrounding Chattanooga Valley, we have found unique ways to create memorable experiences that focus on our top priority - people!
What We Do
Everything we do as an organization comes down to fulfilling this mission of creating amazing memories for our guests and partners - a mission we accomplish through the philosophy expressed through our culture of excellence and our organizational values. Our ability to impact people's lives in so many dynamic and creative ways in-line with these foundational elements provides us incomparable opportunities and experiences. These might be through ensuring beautiful surroundings while taking in the view from Lover's Leap, serving hand-crafted small-batch ice cream, providing a mocha to enjoy in front of the fireplace, or exceeding the expectations for the once-in-a-lifetime dream wedding. We all are allowed the privilege to be a part of making this a reality for countless individuals and families every day!
Job Description
The Director of Lodging oversees and manages the overall operations of all lodging venues within the See Rock City, Inc. umbrella. This includes, but is not limited to, the Chanticleer Inn and Grandview. This position encompasses guest lodging, food/restaurant service, housekeeping, and guest relations, ensuring that at every facet of the lodging experience for our guests is of the highest quality. Provides support to other areas of the organization as needed. The Director of Lodging is a key member of the Senior Leadership Team and will play a major role in ensuring that we achieve our mission of creating memories worth repeating.
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