Job Description

Ongoing contract

Friday - Tuesday shift (Wednesday & Thursdays off)

Drive Ops Dispatcher is someone who assists and engages with Drive Ops center and vehicle operations functions. Main responsibilities of a Drive Ops Dispatcher include monitoring vehicle operations, engage in daily reporting, mentoring, and training drivers. This person also collaborates with other teams and engage in vehicle operations projects.

What you’ll be doing:

• Operate Drive Ops check in/out process
• Monitor and supervise vehicle fleet using WebFleet platform
• Coordinate data collection and AV driver scheduling
• Support test track operations and overall management of facility and NCAP equipment.
• Participate in all vehicle operations meetings.
• Work to improve and update all Drive Ops processes
• Work with multi-functional teams to continuously improve methodologies and efficiencies and drive efforts to resolution.
• Coordinate vehicle service needs
• Identify/track key milestones, evaluate/obtain/manage resources
• Independently create and update plans that achieve project objectives

What we need to see:

• AA/Bachelor’s degree or 1 to 2 years related experience
• Experience with vehicle operations and/or vehicle dispatch
• Experience with Auditing processes
• Strong time management skills to include follow-up with key project members (Internal/External)
• Strong communication skills to interact daily with a project team
• Basic Computer Skills using Microsoft Office programs (Word, Excel and PowerPoint)
• Quickly learns and achieves proficiency in new software applications as needed
• 3+ years’ experience in a similar role, preferably within dispatch
• Strong organizational skills and the ability to interact effectively with people at all levels
• Capability to quickly learn, understand, communicate, and integrate technical concepts and issues

Up to $27/hr

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