Job Description

Position: Scaled Partner Manager/Engagement Manager

Location : Remote, preferred locations SF and NYC

Pay range: $44-49/hr

Overview: Seeking an experienced Scaled Partner Manager to support and engage creators by providing resources, hosting virtual events, and managing operations. This role focuses on strengthening community connections, inspiring creators, and fostering personal and professional development. The ideal candidate is autonomous, passionate about content creation, and skilled at building trust within online communities.

Responsibilities:

Support creators through scaled channels, helping them grow, engage audiences, and maximize their potential.

Manage relationships and outreach efforts, resolving business and operational challenges efficiently.

Host webinars, workshops, and trainings to share product insights and best practices.

Develop and distribute vertical-specific strategies in collaboration with central teams.

Analyze key metrics to refine partnership goals and execution strategies.

Maintain business records to identify market opportunities and optimize partner management.

Collaborate across teams—including Policy, Product, Marketing, and Operations—to advocate for partner needs.

What you'll bring:

Expertise in the Creator and Social Media economy, with hands-on experience using tools like Stories, Reels, and Live Videos.

Ability to identify trends, engage communities, and respond in real time.

Skilled in hosting events, public speaking, and stakeholder support.

3-5+ years of experience in community management and cross-functional collaboration.

Data-driven decision-making and strong communication skills.

Excellent time management, adaptability, and ability to balance short- and long-term goals in a fast-paced environment.

Top 3 must-have hard skills:

• Must have worked in a community before, managed/run a facebook group
• Communication (written), email, webinars, take what you're given and translate. Internal and external communication skills, formal and informal presentation skills, knowledge of the creator world, manage relationships with creative /commerce partners
• Content creation

Day to day:

• This person will be engaging with partners, hosting webinars, virtual sessions with partners
• Attend events, maintain partner relationships, manage community with a high strategic element
• Manage creators through scaled channels to support them to grow and engage their audience and achieve their potential
• Creating engaging content and building a following with partners
• Manage relationships at scale, including establishing an ongoing cadence of partner communication and outreach, and addressing business and operational issues

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