Job Description

Summary

The Hotel:

Set amidst flowering cactus and framed against the majestic McDowell Mountains, our Arizona destination resort is surrounded by adventures and miles from the ordinary. Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch features 493 rooms and suites with balconies and terraces offering breathtaking sunsets, mountain, or golf course views. Our property offers a state of the art Spa, 2.5-acre water playground complete with a sand beach and 3-story high-speed waterslide, private golf course, and nightly entertainment. 

At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family. Since 1957, our colleagues have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands. As we continue to grow, we never lose sight of what’s most important: People. We turn trips into journeys, encounters into experiences, and jobs into careers.

Roles and Responsibilities include but are not limited to:

The Event Manager is responsible for, but not limited to, selling and servicing events. Primary sales efforts are in Banquet Food and Beverage and includes menu planning, agenda setting, and hotel meeting services. Duties also include contract review and facilitating communication before, during, and post event with pertinent hotel staff to ensure a high level of service. Previous hotel event sales experience required. This position involves small Event Sales.

The Event Manager also hosts hotel tours, maintain strong customer relationships, participate and may lead event & other staff meetings, and work as a team member with Sales and Events Staff. The Manager also works closely with an assigned Administrative Assistant and other support staff.

· Primary focus is to increase revenues and profits by generating social and corporate business through proactive sales efforts.

· The successful candidate will proactively pursue leads and maintain existing client relationships.

· Utilize your sales savvy and hospitality expertise to develop and maintain knowledge of market trends, competition, and customers.

· Possess outstanding leadership, organizational skills, strong yield and revenue management skills, a guest service focus, a team orientation and a passion for Sales. In addition to your selling skills, we need creativity, motivation, and dedication for this position.

· Communicate regularly with key wedding planners, social contacts, and other hospitality professionals to establish strong relationships.

· Responsible for monthly/quarterly and annual banquet and catering forecasting.

· Maximize use of all available hotel space to generate food, beverage and rental revenues.

· Provide accurate and concise information for reporting and all departments with regard to group needs. These documents include Banquet Event Orders, resumes, forecasting, and internal communications. Maintain proper documentation changes and special requests. Manages function details to ensure complete satisfaction and repeat business.

· Exceed client satisfaction by anticipating problems and needs & delivering high levels of service.

· Review event bills for accuracy and approve payment.

· Conduct post-event evaluations in order to determine future improvement.

· Previous catering sales experience with track record of accomplishments is required.

· Maintains a professional image at all times through appearance and attire.

· Must possess exceptional customer service and a high sense of urgency.

Qualifications

Qualifications:

· A true desire to satisfy the needs of others in a fast-paced environment.

· Refined verbal and written communication skills.

· Must be proficient in general computer knowledge.

· Candidates should be extremely detailed oriented and organized.

·3-5 years of solid Catering Sales experience preferred.

Benefits & Perks

· Opportunities to work around the world with Hyatt Hotels and Resorts 

· Discounted & Complimentary Hotel Room Nights 

· Enjoy free employee meals in our employee dining hall 

· Free covered parking 

· Medical Dental and Vision Insurance (Full-time colleagues)  

· Retirement savings plan 

· Excellent training and professional development 

· Tuition/Wellness reimbursement, up to $1,000 a year! 

· Employee Stock Purchase plan  

· Discounts at various retailers - Apple, AT&T, Verizon, Headspace and many more 

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing 

About The Hiring Process

We are excited that you have chosen to express interest in joining Hyatt Hotels and Resorts. We will be sure to take a look at your application and get back to you within a week of your submission. Thank you for your patience while we do so. 

Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Proof of eligibility to work in the United States is required, as well as a completed background check.

Job Tags

Similar Jobs