Job Description

Mission Statement

To care for individuals and families with compassion, support, and expertise as they navigate the end of life or life-changing illness.

Core Values

Commitment, Compassion, Respect and Teamwork

Job Summary

This is a full-time professional position providing key administrative and operational support to the CEO with additional support to the CMO and COO.

Responsibilities what you do

• Provide high level administrative support to the CEO and serves as a key point of contact with internal and external stakeholders.
• Develop and maintain calendars for CEO including but not limited to scheduling of appointments and meetings, managing and coordinating meetings, arranging for meeting space, event planning.
• Determine priority of matters of attention for the CEO; redirect matters to staff to handle, or handle matters personally, as appropriate.
• Serves as a liaison to the Board of Directors, scheduling, planning and managing meetings and orientation for BOD and Board Committees as well as other administrative duties. Responsible for Board personnel files.
• Keep the CEO advised of time-sensitive and priority issues, ensuring appropriate follow-up.
• Maintain confidential and sensitive information.
• Schedule Executive and leadership meetings; assist in the preparation and distribution of meeting agendas and materials. Ensure meeting rooms are set up to meet the needs of the attendees.
• Assist with recruitment efforts, interviews and hiring of executive team staff.
• Develop, organize and maintain files (as well as agency files) and resource materials.
• Prepares presentations and documents for meetings, drafts written materials for CEO.
• Screen calls, voice mail, prioritize and process mail/email for CEO.
• Coordinate travel and accommodations for CEO.
• Coordinate special projects and reports and provide research as requested by CEO.
• Perform other duties as assigned by supervisor.

Expectations how you do it

• TL Core Values are exemplified in all interactions with internal and external customers.
• Adheres to TL policies, procedures and guidelines.
• Adhere to National and State Regulations.
• Adheres to NHPCO Ethical Practices.
• Maintain confidentiality at all times.
• Maintain positive attitude and professional demeanor.

Requirements what you need

• At least 5 years of executive level experience required
• Must possess exceptional communication skills
• Must possess excellent organizational skills and writing skills.
• Detail oriented and ability to multitask.
• Ability to handle confidential information.
• May be required to sit at a computer monitor and use repetitive motion techniques for prolonged periods of time.
• Must have sensory abilities to complete communication and documentation requirements of the job.
• May be required to lift up to 30 pounds.
• Proficiency in Microsoft Teams, Outlook, Excel, Word, PowerPoint and OnBoard (preferred)
• Master necessary TL agency software programs.

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