Front Desk Keyholder Job at Dedham Health and Athletic Complex, Dedham, MA

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  • Dedham Health and Athletic Complex
  • Dedham, MA

Job Description

Are you organized, responsible, and passionate about customer service? Join our team as a Front Desk Keyholder!

Responsibilities :

  • Open and close the facility according to scheduled hours
  • Provide a warm and welcoming experience for all guests
  • Answer phones, manage emails, and handle inquiries efficiently
  • Maintain accurate records of daily transactions and attendance
  • Monitor security, ensuring the premises are secure before and after shifts
  • Assist with scheduling, customer check-ins, and managing memberships
  • Address customer needs and resolve issues in a timely manner
  • Ensure cleanliness and organization of the front desk area

Qualifications :

  • Previous experience in a front desk, receptionist, or customer service role preferred
  • Strong communication and interpersonal skills
  • Ability to multitask and handle a fast-paced environment
  • Reliable, punctual, and able to take on keyholder responsibilities
  • Basic computer skills (familiarity with MS Office, booking software, etc.)
  • Must be available for evening, weekend, and holiday shifts as needed

What We Offer :

  • Competitive salary with opportunities for bonuses
  • Benefits package (health, dental, vision) for full-time employees
  • Professional development and career growth opportunities
  • Supportive and friendly work environment

If you’re ready to lead a front desk team and provide top-notch customer service, we’d love to hear from you! 

The pay range for this role is:
40,000 - 42,500 USD per year(US)



PI905ca83d0a55-30492-35792126

Job Tags

Holiday work, Full time, Shift work, Weekend work, Afternoon shift,

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