Job Description

Breads Bakery is a New York bakery dedicated to producing handmade breads and pastries using traditional baking techniques, and providing our guests with an unforgettable experience. We believe that a guest's first impression of our bakery should be accompanied by a familiar and warm welcome, and we're looking for just the right person to do it!

Breads Bakery is seeking enthusiastic, dynamic individuals to join our team as a front-of-house associate. We have position openings at all our Manhattan based locations (Union Square, Upper West Side, Upper East Side, Rockefeller Center, and Bryant Park).

Responsibilities & Expectations:

• Recognize the importance of providing extraordinary hospitality and exemplify this in interactions with customers, vendors and coworkers alike.
• Assist in all fundamental levels of the guest experience from answering product questions to point of sale.
• Ensure proper inventory and quality are maintained- recognizing that every day presents varying needs and adjusting workflow to meet these needs.
• Assist at other Breads Bakery locations as needed; ability to adjust and adapt gracefully to unexpected changes.
• Maintain a clean, safe and aesthetically pleasing space in accordance with operations and sanitation guidelines.
• Follow tasks as instructed by direct managers and shift supervisors, ensuring responsibilities are met and, when possible, exceeded.
• Govern service recovery as needed with professionalism and sincerity.
• Foster a positive work environment and commitment to Breads Bakerys values.

Skills & Requirements:

• Professional experience in customer service or relevant roles.
• Background in hospitality and/or the food & beverage industry, preferred but not required.
• Commitment to providing exceptional service and genuine experiences.
• Ability to work on your feet for a full shift and lift 50+ lbs during the shift.
• Remarkable communication and interpersonal skills, strong problem-solving aptitude, and ability to multitask.
• Ability to work holidays and weekends.

Shifts Needed:

• Full-time (4 - 5 shifts per week); morning, evening and weekend availability (Fridays, Saturdays, and Sundays) required
• Part-time (2 3 shifts); we do require availability for at least 3 shifts to ensure scheduling flexibility

Compensation & Benefits:

• $23-27/hour
• This figure includes a base hourly rate $16-$17 plus gratuities which average $7-$11 per hour
• Medical, dental, vision and life insurance available following waiting period
• Paid time off package
• Access to PLUM, commuter, financial wellness, fitness benefits, pet insurance, and more
• 50%-75% Store discount

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