Genesys Developer Job at Centraprise, Columbus, OH

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  • Centraprise
  • Columbus, OH

Job Description

Genesys Developer

Columbus, OH

Fulltime

Job Description:

  • Skills in Genesys Cloud CX platform.
  • Developing inbound call flows using data inputs ,data actions and Genesys Cloud API3. Integrations of data actions, services and Genesys cloud API and using them in Call flows
  • Extensive knowledge in troubleshooting and log analysis of Genesys SIP, URS,ORS,GVP and eService components.
  • Strong experience in Genesys routing development experience.
  • Should know how to troubleshoot Genesys application logs.
  • Strong knowledge of contact center environment, Genesys CTTI, SBC, Voicd, GVP, eServices, inbound and outbound voice flows, WFM and Gensys sip debugging.
  • Knowledge of SIP Protocols and SIP Messages.
  • Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with cross-functional teams.

Job Tags

Full time,

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