Job Description

Company Overview: Southwind is a leading innovator in the home services industry, featuring renowned brands like 1-800-GOT-JUNK?, You Move Me, DreamLawn, Shack Shine, and MVP Air Conditioning, Heating, Plumbing & Electric. Committed to excellence in customer service and employee satisfaction, we're expanding across 35+ US locations.

Position Title: Human Resources Business Partner

Location: Manhattan, NY OR Boston, MA

Salary Range: $100,000 - $120,000 total compensation

Position Overview: We are seeking a dynamic and knowledgeable HR Business Partner (HRBP) to join our organization. This role will support business operations across Northeast United States and Canada, ensuring compliance with federal and state/provincial labor laws while fostering a positive and legally compliant workplace culture. The ideal candidate will have expertise in handling complex employee relations matters, interpreting wage and hour regulations, administering paid family leave and other employee rights, and ensuring alignment with US and Canadian labor laws and employment standards.

What you’ll do:

Employee Relations:

• Provide guidance and support to managers and employees on workplace policies, conflict resolution, and performance management.
• Conduct thorough and impartial investigations into employee complaints, ensuring compliance with company policies and employment laws.
• Develop and deliver training programs on workplace conduct, discrimination, harassment prevention, and conflict resolution.
• Partner with leadership to drive employee engagement initiatives and foster a culture of transparency, respect, and accountability.

Wage & Hour Compliance (US & Canada):

• Ensure company policies and practices align with US federal and state and Canadian employment standards including overtime, minimum wage, scheduling, and pay equity requirements.
• Work closely with payroll and legal teams to address any discrepancies or violations, implementing corrective actions as necessary.
• Stay up to date on evolving labor laws in both the US and Canada and advise business leaders on necessary policy updates.
• Advise managers and HR teams on meal and rest break requirements, on-call pay, and other compensation-related regulations.
• Investigate and resolve employee complaints related to pay, scheduling, and workplace fairness.
• Work with legal and compliance teams to address potential wage disputes, DOL audits, and litigation risks.
• Conduct training sessions on wage laws, FLSA requirements, and company policies.

Employee Relations:

• Act as a strategic advisor on employee relations matters, ensuring compliance with company policies and labor laws.
• Foster a culture of fairness, transparency, and compliance in wage and hour practices.
• Investigate and resolve employee complaints, conflicts, and grievances in a fair and timely manner.
• Foster a positive workplace culture by promoting open communication and engagement.
• Partner with leadership to manage change, drive retention strategies, and enhance employee experience.

Performance Management:

• Develop and implement performance management strategies to align employee performance with business goals.
• Guide managers and employees on setting goals, conducting performance evaluations, and providing continuous feedback.
• Analyze performance data to identify trends, coaching needs, and areas for improvement.
• Support performance improvement plans (PIPs) and career development initiatives.

Employee Engagement:

• Develop and implement employee engagement strategies to enhance workplace satisfaction and productivity.
• Conduct surveys, analyze feedback, and recommend actions to improve employee morale.
• Organize recognition programs, team-building activities, and well-being initiatives.
• Partner with leadership to foster an inclusive, diverse, and positive work environment.
• Facilitate open communication channels between employees and management.

HR Administration

• Oversee HR operations, including employee records management, compliance, and HR reporting.
• Ensure accurate documentation of HR policies, procedures, and employee handbooks.
• Support HR systems implementation and process improvements.
• Handle HR documentation such as offer letters, contracts, terminations, and policy updates.

What you’ll bring:

• Bachelor's degree in Human Resources, Business Administration, or related field
• Professional HR certification (e.g., PHR, SPHR, SHRM-CP, or SHRM-SCP) is a plus.
• Proven experience in HR, with a focus on strategic HR business partnering.
• Strong knowledge of labor laws and regulations.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to build and maintain strong working relationships with stakeholders.
• Proficiency in HRIS and data analysis tools.
• Demonstrated ability to work in a dynamic, fast-paced environment.

Why Choose Southwind?:

• Competitive Compensation
• Career advancement opportunities with professional development and leadership training.
• Recognized for our award-winning culture as "Best Places to Work" and "Fast 50 Company".
• Comprehensive benefits package including health, life, dental, and vision insurance.
• 401k matching program and options for HSA/FSA, AD&D, and more.

Join Us: At Southwind, we believe in fostering a dynamic work environment where you can make an impact and are provided with the tools, support, and resources you need to grow your career and thrive. Join our team and help us revolutionize the home services industry! Apply now!

Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran friendly employer.

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