Job Description

Are you ready to drive operational excellence and lead a high-performing team in the residential HVAC industry? Arco Home Services is growing fast—and we’re looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you’re experienced and ready to make a measurable impact, this is your opportunity.

What We Offer

• Competitive salary with performance incentives
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Clear opportunities for advancement in a fast-growing company

Key Responsibilities:

Leadership & Culture:

• Lead, manage, and mentor a team of HVAC technicians and installers
• Foster a culture of quality, accountability, and continuous improvement

Revenue Growth & Strategy:

• Drive division performance through goal-setting, reporting, and team development
• Collaborate with sales and marketing teams to increase service opportunities and customer retention

Operational Excellence:

• Partner with operations, dispatch, and customer service teams to streamline processes
• Improve efficiency through scheduling, workflow improvements, and technician performance tracking

Technical Oversight:

• Serve as the go-to expert on residential HVAC installations, maintenance, and repairs
• Stay current with industry standards, regulations, and emerging technologies

Customer Satisfaction:

• Ensure top-tier service quality and responsiveness
• Handle escalated customer concerns with professionalism and care

Qualifications

• Proven leadership experience in residential HVAC service
• Strong communication and team-building skills
• Valid HVAC certifications and strong technical knowledge of residential systems
• Business acumen and the ability to manage budgets, KPIs, and team performance
• Ability to thrive in a fast-paced, customer-focused environment

Job Tags

Similar Jobs