Job Description

Job Title: Infrastructure Lab Engineer

Location: 1525 West W.T.Harris Boulevard Charlotte NC 28262 United States - Hybrid

Job Description:

REQUIRED

Azure public cloud - Azure GCP

Terraform - automation

Powershell

Private cloud automation to build out

Deploying infrastructure

Your Responsibilities:

• As a member of the Innovation Labs engineering team, your daily responsibility will be to use hands-on technical knowledge to engineer, operate and support all our systems and platforms we use in the lab to deliver meaningful solutions to our internal customers.
• Use exceptional technical knowledge and problem-solving skills to break down complex technical problems and solve needs of the organization.
• Ensure continuous uptime, stability, and compliance in all levels for all the Innovation Labs systems and environments.
• Author and then utilize scripting and infrastructure as code to automate the support of on-premises, hybrid, and cloud infrastructures and lab services.
• Help design and implement security best practices and zero trust principles across all lab systems and platforms.
• Collaborate with project managers and development partners to ensure effective and efficient delivery, deployment, operation, monitoring, and support of our internal customers and applications.

What you bring:

• A strong desire to be hands-on daily and provide operational and engineering support for a wide array of technology, encompassing physical hardware, operating systems, as well as software platforms.
• A passionate and self-driven desire to learn new approaches and new technologies and with direction be able to independently problem solve and apply critical thinking skills to address technical challenges.
• Proven ability to rapidly acquire new skills, adaptable, and eager to tackle new challenges.
• Ability to take direction and work autonomously on assigned objectives.
• Excels at working within a team environment to achieve shared goals.
• Proven experience and technical knowledge in configuring, maintaining, supporting, troubleshooting and problem solving related to each of these core

Infrastructure domains:

• Compute
• Storage
• Networking
• Virtualization

A track record engineering and operationalizing cross-platform operating systems and platforms, including customizing/packaging, deploying, supporting, patching and maintaining:

• Microsoft Windows Server 2019, 2022
• Microsoft Windows 10/11
• Red Hat Enterprise Linux 8, 9
• Demonstrated advanced experience in deploying, configuring and running

Microsoft Domain Services and related technologies:

• Active Directory Domain Services
• Group Policy Creation/Management
• Desired State Image, Configuration and Drift Management
• System Center / Endpoint Configuration Manager
• Windows Update Services
• Windows DNS

Firm operational and configuration knowledge of Virtualization and container technologies, especially:

VMware vSphere Suite

VMWare NSX (formerly NSX-T/Data Center)

Have working experience authoring automation scripts and using Infrastructure as Code tools, including:

• Terraform
• PowerShell
• BASH

Administration and Engineering experience within a cloud platform, especially Microsoft Azure or Google Cloud Platform

• Experience working at the tenant level / organization level.
• Hybrid Connectivity
• Microsoft Entra ID
• Google Workspace

Must be able to be onsite in Charlotte, NC when required or further necessary to perform physical work within the Innovation Labs environment.

Ability to lift 75+lbs with assistance.

Ability to work within a server room to rack/stack/cable infrastructure.

Ability to navigate above server racks or below sub-floors

Consider a plus:

• Administering and Configuration of Red Hat Satellite
• Experience with creating and using API endpoints.
• Engineering Certifications in Microsoft Azure and Google Cloud Platform
• OpenShift and OpenShift Container Service
• Experience with C# or other Higher-Level Object-Oriented languages

Best Regards,

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