Job Description

Department

Corporate Servces

Location

Plymouth, NH

Position Type

Full Time

Salary

$80,000- 97,000

Requisition

2024-28

Date

2024.10.16

Description

The Position:

Reporting tothe IT Network Operations Manager, the IT Network Engineer delivers secure,reliable network infrastructure that enables a variety NHEC workflows to workand communicate effectively, securely, and efficiently.

Duties:

• Install, configure, secure, and maintain LAN and WAN IT andOT networks.
• Work with Systems Engineering and Information Security teams toensure secure, efficient functionality to support all operations at NHEC.
• Install, configure, and maintain local area network (LAN) andwide area network (WAN) office equipment including routers, switches, andfirewalls.
• Install, configure, and maintain office wireless networkinfrastructure.
• Configure and maintain remote access and site-to-site VPNconnectivity.
• Configure and maintain voice-over-IP (VOIP) systems.
• Proactively monitor and troubleshoot networking availabilityand performance.
• Maintain accurate inventory of network equipment,connections, circuits, and locations.
• Promote and adhere to industry best practices for data centermanagement for clean, organized racks and cabling.
• Document, maintain and periodically evaluate theefficiency of IT operations through automation and orchestration.
• Support the Service Desk by providing 2nd level technicalsupport and coordinating 3rd level technical support with vendors.
• Ensure network equipment configuration adheres to NHECadopted and regulatory mandated security controls.
• Expand personal knowledge and skills of networking andsecurity best practices through regular training and certifications, membershipin industry and network organizations, and participation in online groups andforums. Use this knowledge to recommend updates and strategic goals related tonetworking.
• Other duties as assigned.

The Person:

Knowledge,Skills, and Abilities:

• Bachelor’s degree in computer science or related IT field preferred plus 3 years of experience in networkengineering or 7 years equivalent experience in lieu of bachelor’s degree.
• Cisco CertifiedNetwork Professional (CCNP) or Cisco Certified Internetwork Expert (CCIE)certification or equivalent experience.
• Experience withenterprise, operational (ICS), and broadband network technologies preferred.
• Proficient innetwork concepts and protocols including BGP, IP routing, NAT/CGNAT, VLAN, PON,and HA. Working knowledge of systems concepts and protocols includingvirtualization, backup and recovery, cloud services, IAM, and security.
• Experience creating physical, logical and flowdiagrams in Microsoft Visio.
• Attention to detail as demonstrated by thoroughand careful planning and execution of IT projects and changes.
• Commitment to quality and continuousimprovement as demonstrated by technical excellence, curiosity, willingness tolearn from mistakes.
• Excellent analytical and problem-solvingabilities.
• Excellent writing skills as demonstrated inclear and concise written business communications and technicaldocumentation.
• Excellent verbal communication skills asdemonstrated in effective communications with both technical and non-technicalaudiences.
• Excellent interpersonal skills as demonstratedby positive relationships with team members, customers, and stakeholders.
• Effectively manages time, tasks and prioritiesof self and others. Demonstrates effective project management skills.
• Demonstrates self-awareness, humility, anddesire to learn constantly.

Working Conditions:

• Must have avalid driver’s license and ability to drive to any office location.
• Partialtelecommuting is acceptable with management approval, however on-site officework in the Plymouth NH area will be required on a weekly basis. Occasional after-hours work is expected. Participatein an on-call rotation to provide after-hours support and respond toemergencies promptly.
• Assistance with power restorationefforts is required of all employees. It may be required during regularbusiness hours that employees will be assigned functions to support powerrestoration and for some employees that may be different from their normalduties. In addition, such assistance may require working nights, weekends andholidays which may involve considerable extra hours. In order to meet thisworking condition, all employees are required to provide a personal phonenumber where they may be reached after hours. This number will only be used for internal purposes.

ADDITIONAL INFORMATION

Review of applications will begin October 21, 2024, and will continue until the position has been filled, or otherwise closed. Please be prepared to provide a resume and cover letter to complete your application. Any application not containing a resume and cover letter will be considered incomplete.

COMPENSATION:

NHEC views compensation in a holistic and transparent manner. We are committed to providing our employees with work-life balance, generous time off, comprehensive health and retirement benefits, and additional programs that enhance our employees and members lives. The salary range for this role is targeted at $80,000 – $97,000.

THE ORGANIZATION:

Headquartered in Plymouth, New Hampshire, NHEC is the largest member-owned electric cooperative in New England, providing electric utility service to consumers and businesses in 115 communities throughout New Hampshire. There are 220+ employees serving our members, which is at the heart of everything we do and every decision we make, and our mission is to provide our members access to affordable, reliable electric service options that support and simplify their lives. The electric utility industry is currently undergoing enormous change as consumers look for new ways to manage energy costs through renewable energy, distributed energy resources such as solar arrays and battery storage, energy efficiency, electric vehicles, and energy-related apps on smart devices.

There is much to be proud of in our existing organization, and a genuine enthusiasm for what the future holds. It is an environment in which individual leadership and initiative are highly valued and encouraged, and success is viewed as a shared accomplishment to be celebrated by all. Ensuring our members have the energy they need, the information they want, and a partner they can trust is what makes us different. We invite you to learn more about the impact you can have by exploring our website at

Exempt : Yes

Type : Full Time

Department : Information Technology

Location : HQ

Non-Union

Skills

PIe12a209bcf71-30492-35194723

Job Tags

Full time, Temporary work, Local area, Remote job, Night shift, Weekend work,

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