LGBTQ Crisis Intervention Specialist Job at Insight Global, Minneapolis, MN

MWpNMVRvQmp0NlkrU1IxcHFFQk45bXY2Vmc9PQ==
  • Insight Global
  • Minneapolis, MN

Job Description

Must Haves:

  • 1+ years of call center support or digital chat support experience
  • Google Chrome experience
  • Ability to work remotely with access to strong, reliable high-speed internet
  • Ability to navigate high-stress situations that include topics such as sexuality, gender identity, and suicidal ideation
  • Excellent soft skills including empathy, active listening, stress management and emotional intelligence
  • Private, quiet, dedicated work location

Plusses

  • Crisis Intervention support or emergency dispatch experience
  • Behavioral Health experience
  • Telephonic or digital coaching

Day-to-Day

Insight Global is seeking fully remote crisis intervention specialists who can conduct life-saving support for LGBTQ+ youth with compassion and empathy. Crisis intervention specialists will handle high-stress situations that can range from sexuality, gender identity, and suicidal ideation via phone support or digital chat. Responsibilities include:

  1. Building trust and creating a safe space for youth
  2. Assisting with abuse reporting, protocol updates, training, and assigned administrative tasks
  3. Meeting performance and service expectations, including productivity, performance, attendance, quality, and call center metrics

Job Tags

Remote job,

Similar Jobs

DANIEL DEFENSE LLC

CHANNEL MARKETING TRADE SHOW MANAGER Job at DANIEL DEFENSE LLC

 ...hunting, and sport shooting. About the Role: To bridge production and leadership with trade show and field merchandising marketing...  ...to content creation direction and social media strategy management. An authentic strategic marketing leader who relentlessly advocates... 

The LiRo Group

Senior Mechanical Engineer Job at The LiRo Group

 ...We have an immediate need for a Senior Mechanical Engineer for our Buffalo or Rochester location. Come join our team! We are...  ...several projects at once ~ Strong communication skills and project level leadership skills with clients and team ~ Experienced in... 

AccorHotel

Banquet Bartender Job at AccorHotel

 ...specifications Have full knowledge of beverage lists and promotions menu items and preparation methods Follow all safety and sanitation policies when handling food and beverage Follow all Hotel Service Standards Qualifications : Your experience and... 

Enbridge Holdings Tomorrow RNG

Gas Field Technician Job at Enbridge Holdings Tomorrow RNG

Tomorrow RNG is a renewable natural gas (RNG) producer focused on reducing emission and creating a greener future. With cutting-edge facilities and a dedicated team of over 90 professional, we seamlessly integrate the RNG value chain to ensure excellence for our landfill...

Rutland Regional Medical Center

Pharmacy Technician I-III Job at Rutland Regional Medical Center

 ...orders, performing code cart checks and clinic inspections, troubleshooting basic problems and providing support to internal customers (e.g. nursing). The Pharmacy Technician is responsible for monitoring and maintaining pharmacy and point of care inventory, including review...