LIVE CHAT AGENT-WFH REMOTE Job at Shavano Family Practice, Los Angeles, CA

MVQ4OFNvVmh0Nll3VHhSa3AwcE04MnI0V0E9PQ==
  • Shavano Family Practice
  • Los Angeles, CA

Job Description

As a Live Chat Agent, you will be the first point of contact for customers seeking assistance via live chat. You will help customers with inquiries, resolve issues, and ensure they have a positive experience with our products or services. The ideal candidate is proactive, empathetic, and able to handle multiple chats at once in a fast-paced environment.

Key Responsibilities:
Customer Support:

Respond to customer inquiries via live chat in a professional and friendly manner.
Provide real-time assistance, including product details, troubleshooting, and issue resolution.
Understand customer needs and guide them toward the best solutions.
Problem-Solving:

Identify and resolve issues promptly, ensuring customer satisfaction.
Escalate more complex issues to higher-level support or appropriate departments when necessary.
Follow up with customers to ensure issues are fully resolved and their needs have been met.
Order Assistance:

Assist customers with orders, including tracking, returns, exchanges, and refunds.
Help customers navigate the website, complete purchases, and provide product recommendations when appropriate.
Product Knowledge:
Employment Type: Full-Time
Salary: $ 30.00 40.00 Per Hour

Job Tags

Hourly pay, Full time, Remote job,

Similar Jobs

EMK Recruiting

Fulfillment Associate Job at EMK Recruiting

Join a local, fast-paced company in the animal health industry as a Warehouse Fulfillment Associate. This is a great opportunity for someone detail-oriented, dependable, and looking to grow with a great company. Job responsibilities include but are not limited to: ...

Watsonville Cadillac Buick Pontiac

parts counter Job at Watsonville Cadillac Buick Pontiac

This position is full time, we offer benefits and 401k.

EyeSouth Partners

Optometrist Job at EyeSouth Partners

 ...candidate interested in working in Valdosta, GA ! Our rapidly growing multi-location, multispecialty practice is seeking a dedicated Optometrist with strong diagnostic skills and a passion for delivering patient centered primary care. This role allows you to see patients... 

RE/DONE

Part time Sales Associate Job at RE/DONE

 ...Position Overview RE/DONE is seeking a passionate and driven Part-Time Sales Associate to join our team. As the face of our brand in...  ...-sale transactions, returns, and exchanges. Support inventory processes, loss prevention standards, and operational compliance.... 

PV Ready Mix LP

Class B CDL Drivers Needed. We're a new ready mix company, top pay, bonus opportunity Job at PV Ready Mix LP

Class B CDL Drivers Needed. We're a new ready mix company, top pay, bonus opportunityWe are starting a new ready mix plant. We have 10 brand new Mack trucks to fill seats. We will also need class a drivers for three tractors picking up raw materials. Customers already...