Job Description

Job Title: Mail Clerk

Location: Greater Rochester, NY Area

Rate: $16 per hr.

Category: Mail Room/Customer Service

Position Overview

Our client, a Global Financial Services company is seeking a detail oriented Mail Clerk.

Responsibilities:

We are seeking a dedicated and detail-oriented Mail Clerk to join the team at our client. In this role, you will work independently to support key operational functions, ensuring client satisfaction and maintaining high-quality service standards. This position may require occasional overtime to meet business needs.

Key Responsibilities:

• Process daily return mail by logging it into the system and preparing outgoing packages.
• Validate business addresses by calling clients as needed.
• Deliver exceptional service to the company's clients through phone, email, chat, and other communication channels.
• Develop and maintain a working knowledge of tasks and processes.
• Perform data entry with a focus on accuracy and prioritization.
• Use systems and software packages such as HRIS, Salesforce, Flex, and ORS.
• Support other data entry tasks as required.
• Handle packages and materials, including the ability to lift 10-20 pounds.

Qualifications:

• Strong attention to detail and organizational skills.
• Ability to work independently and follow prescribed guidelines.
• Excellent communication skills, both written and verbal.
• Familiarity with customer service processes is a plus.
• Experience using business software such as HRIS or Salesforce is desirable.

Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and jobs, help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!

How to apply

Interested candidates should submit their application here: mothershipcorp.com/questionnaire

Build a robust profile so we can know you well upfront:

The above is to ensure best matching and verification results and to join our network for all open roles. It also serves as your new digital resume for global roles, both on, and off, the Mothership network. A true representation of yourself, beyond the resume.

Quick apply available here: mothershipcorp.com/apply.

We will not respond to email or DM applications, as these are too hard to track and manage at scale. Please apply per details above, only, for efficiency and best results. Again, we cannot respond to all ad-hoc, but can communicate via our network and system, seamlessly. This is a very important step. If you are referring candidates, please have them complete the questionnaire form above, and enter your information in the “who you referred you to us section” of the questionnaire form. You will get credit and be contacted as they are hired. Applications will be reviewed on a rolling basis until filled. Thank you for assisting us in placing candidates at warp speed and with matching precision!

Equal Opportunity Statement

Mothership is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Join us and become a key player in delivering outstanding service. We look forward to your application!

Learn more about all the incredible opportunities available at Mothership, where we match you with world renowned clients and work, and help you develop and grow, enable you with cutting-edge intuitive technology, and so much more!

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