Job Description

About the Position

The Marketing Communications Coordinator is a key position implementing client and executive director vision. This individual coordinates with both the CEO and client teams to deliver stellar marketing communications services. The Marketing Communications Coordinator is responsible for providing marketing communications oversight and implementation, and event support, for approximately six organizations. Driven by our values, team members are supported with transparent, consistent processes and clear accountabilities. Each team member sets and delivers on annual, quarterly, and weekly goals.

Position Requirements

• 5+ years of marketing communications experience working effectively in a fast-paced environment.
• Experience in an association management company or multi-client agency environment highly desired.
• Strong understanding of the role of marketing communications in driving organizational growth efforts.
• Experience in marketing communications planning and implementation, including sound business writing skills across platforms, and developing, managing, and implementing social media campaigns.
• Desire to work across and support departments, including events and membership.
• Organized and responsive, with a strong attention to detail, strong discipline, and an outstanding work ethic.
• Demonstrate advanced proficiency by quickly adapting to new technology, acquiring new technical skills, and recommending continual improvements.
• A basic understanding of HTML desired.
• Events coordination knowledge, specifically virtual events (i.e., webinars), preferred.

Position Responsibilities

Marketing Communications Planning and Implementation

• Responsible for oversight and brand management of all communications
• Create, maintain, and implement annual, quarterly, and monthly marketing communications plans and calendars
• Directly responsible for implementing marketing communications tactics, including copywriting, graphics selection, and electronic communication layout in multiple technology systems, including websites, e-blasts, newsletters, and social media;
• Project management and implementation of new business proposals, client quarterly reports, team biographies, and other internal communications;
• Manage public relations efforts including developing and maintaining media list, creating press release content within existing templates, researching and submitting award applications, and researching and recommending speaking opportunities for leadership;
• Provide regular reports to CEO, Executive Directors, Client Committees, and Department Leads

Department Operations

• Develop, implement, and evaluate marketing communications operations and processes;
• Work with staff to develop client marketing communications documentation, including schedule of regular events, services performed, and Standard Operating Procedures and processes;
• Implement regularly scheduled updates of documenting department processes and procedures
• Train and support clients and team members in working collaboratively within marketing communications processes.

Client Relationship Management

• Serve as staff liaison to client marketing communications committees;
• Define and communicate marketing communications policies and procedures for clients, in coordination with Executive Directors and CEO;
• Perform other duties as requested from time to time by clients or other team members.

Event Support

• Oversee all marketing and communications-related tasks for events, including:
• Management of promo e-blasts, event program creation, virtual app creation, management of print vendors, and other duties as assigned in the project management plans
• Attend and work at some client events, both in-person and virtually, as requested.

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