Job Description

Join New U Women's Clinic & Aesthetics as a Receptionist at our New Yakima Location!

Our new Yakima office is seeking a skilled Receptionist to join our dynamic team. As our Receptionist, you will be the first point of contact for patients, ensuring a welcoming and efficient experience. In this role, you will be responsible for greeting and assisting patients, scheduling appointments, managing records, and supporting the overall operations of the clinic. Your contributions will be pivotal in providing our patients with the highest quality care.

Why Choose New U Women’s Clinic & Aesthetics?

• Exceptional Patient Care: We prioritize treating the whole patient, focusing on her needs and wellness—not just her diagnosis.
• One-Stop Solution: Experience a comprehensive approach to women’s health, handling virtually every aspect of a woman’s health and wellness in one place.
• Personal and Professional Growth: This position is integral to our practice and offers both personal and professional stimulation.
• Award-Winning Excellence: Recognized as Tri-Cities Best for three years in a row:
• 2022: Gold for Best Women’s Clinic; Bronze for Best Med Spa, Cosmetic Surgery, & Weight Loss Program
• 2023: Gold for Women’s Clinic & Cosmetic Surgery; Silver for Medical Facility
• 2024: Gold for Best Cosmetic Surgery; Silver for Best Women’s Clinic & Best Weight Loss Center

Key Responsibilities:

• Patient Interaction : Welcome patients and visitors, answer inquiries in person or over the phone, and ensure a positive first impression.
• Appointment Management : Optimize patient satisfaction, provider time, and treatment room utilization by efficiently scheduling appointments.
• Patient Coordination : Keep appointments on schedule by notifying providers of patient arrivals, reviewing service delivery, and managing any delays.
• Patient Comfort : Anticipate and address patient anxieties, answer questions, and maintain a calming reception area.
• Insurance Verification : Verify and update patient insurance information.
• Account Management : Maintain patient accounts by recording and updating personal and financial information.
• Confidentiality : Protect patient rights by maintaining the confidentiality of personal and financial information.
• Policy Adherence : Maintain clinic operations by following policies and procedures and reporting needed changes.
• Sales Skills : Sell skincare products and gain an understanding of aesthetic services to assist patients effectively.

Skills and Qualifications:

• Essential Skills : Multi-tasking, flexibility, telephone skills, customer service, time management, organization, attention to detail, scheduling, word processing, professionalism, dependability, quality focus, team player.
• Technical Proficiency : Able to operate between two charting systems.
• Experience :
• Customer Service: 1 year (required), 3 years (preferred)
• Medical Reception: 1 year (required), 3 years (preferred)

Additional Information:

• Work Remotely : No
• Job Type : Full-time
• Pay : Dependent on skills and/or qualifications

If you are a friendly, organized professional with a passion for providing exceptional patient care, we’d love to hear from you. Join us at New U Women’s Clinic & Aesthetics and be part of a team dedicated to enhancing the lives of women through comprehensive medical and aesthetic care.

Apply now to become a key member of our award-winning team in Yakima!

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