Mortgage Loan Support Representative Job at Paladin Consulting, Dallas, TX

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  • Paladin Consulting
  • Dallas, TX

Job Description

LOS Implementation Support Representative 25hr

Dallas, TX, 75219

Long-term contract

Mortgage experience; Experience with software configuration (LOS), workflow support, and troubleshooting

Job Description

  • Providing technical design and support for the custom configurations of our Loan Origination Systems (LOS).
  • Assist with building the software layout specified by the users, and ensuring the smooth operation of the system, often requiring a strong understanding of their workflows.

Responsibilities

  • Addressing workflow with mortgage companies, providing software set up, and resolutions to streamline their processes.
  • Supporting workflows across different departments roles
  • Monitoring system performance, identifying potential issues, and working with development teams to resolve problems is important.
  • Communicating effectively with users, developers, and other team members, and collaborating on solutions.

Skills

  • mortgage experience
  • Experience with software configuration (LOS), workflow support, and troubleshooting
  • Not a call center role, but will make a few outbound calls and email follow-up
  • LOS experience required, PATH or Encompass a huge plus

Job Tags

Long term contract,

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