MS Support Analyst II Who is a Technical Whiz Job at Knight Office Solutions Inc, Corpus Christi, TX

MVRJOFNZTm1zS0E3VFJsaW8wZEQ4MjMrVVE9PQ==
  • Knight Office Solutions Inc
  • Corpus Christi, TX

Job Description

and Requirements:
  • Provide Intermediate-level remote and onsite support for customer technical support requests while maintaining company culture and providing legendary customer service.
  • Achieve Field Services goals for Customer Satisfaction, Resource Utilization, and timely completion of projects as defined by Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Organizational Level Objectives.
  • Follow operational policies, processes, and procedures to maintain a productive and efficient workflow.
  • Maintain regular communication with customers throughout the support request process.
  • Models and embraces Knight Office Solutions company culture.
  • Bachelor's degree or comparable combination of education and experience.
  • Current associate-level technical certification such as CompTIA Network+, Security+, or Microsoft associate-level required.
  • Reasonable accommodation may be made for qualifying individuals with disabilities.

Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

PIb267ce8e8854-30492-34687157

Job Tags

Remote job,

Similar Jobs

Pacific Aviation

Aircraft Cabin Cleaning Agent Job at Pacific Aviation

 ...together, we can all succeed. Pacific Aviation (with Superior Aircraft Services) is an airport-handling provider dedicated to...  ...evaluated on the basis of merit alone. RESPONSIBILITIES Clean Interior of Aircraft within guidelines provided Ensure all Areas... 

The Standard

Contact Center Representative I (Remote) Job at The Standard

Contact Center Representative I (Remote) Location Remote in Portland, OR : At The Standard, you'll join a team focused on putting our customers first. Our continued success is driven by a high-performance culture. We're looking for people who are collaborative, accountable... 

Mega Fluid Systems

Fabricator 2 Job at Mega Fluid Systems

The Fabricator II, role is responsible for the assembly and fabrication of PFA and PVDF plastic assemblies used in the manufacturing process. We are looking for two shifts 5:00 a.m. to 2:00 p.m. and 1:15 p.m. to 9:45 p.m. (includes 10% shift differential pay) Duties...

CyberCoders

Product Promoter - Customer Service, Sales, Communication Job at CyberCoders

 ...Product Promoter Position Overview The Product Promoter will be responsible for enhancing brand awareness and driving sales by promoting products at various events, trade shows, and seminars. This role requires strong customer service skills and the ability to communicate... 

Brandon Tomes Automotive

Ford Auto Salesperson 2 Job at Brandon Tomes Automotive

 ...as a New/Used car Sales Associate. Seeking to hire individuals with previous experience. We will offer the opportunity to MAKE YOUR OWN SCHEDULE based off of 21+ cars sold monthly!!!!! Bob Tomes Ford has been a highly successful established dealership in McKinney, Texas...