Job Description

Hospitality Confidential is pleased to present an exciting new General Manager position in Century City, CA! Our client is a new and growing BBQ lifestyle brand created by two beloved comedians and grilling enthusiasts. This will be their first brick-and-mortar restaurant opening in late September of 2024! Founded on the principles of Black excellence, family tradition, and bringing people together, our client aims to provide the tools, flavor, and community that will take grilling to the next level with food rooted in culture and fueled by community! 

The General Manager will be responsible for all facets of restaurant operations as well as the financial results of the restaurant. The General Manager is the face of the restaurant to both the team and the guests and must be forward thinking, passionate, and high energy. The General Manager will be responsible for motivating, coaching, and developing the restaurant team to ensure high-quality service and high-quality food experience for all guests and a positive culture for all team members. If this sounds like you, we’d love to talk with you! 

What You’ll Do: 

• Works with the management team, holds responsibility to ensure the restaurant is optimally staffed with talented employees and actively recruits new talent on an ongoing basis to ensure outstanding service, food quality, and hospitality.
• Continuously strives to develop all managers and hourly team members by giving timely, honest and ongoing coaching through one-on-ones and performance evaluations.
• Adheres to the operational basics and standards with full commitment and passion, working with the entire team to be empowered and accountable for maintaining established operational, service and food quality standards.
• Demonstrates the ability to work in all stations effectively in order to act as a role model and train others to execute to standards.
• Adheres to company standards and service levels to increase sales and minimize costs resulting in increased profit performance and sales vs. prior year. This includes managing food, labor, and inventory cost to standard.
• Maintains the physical plant through preventative maintenance while ensuring that all restaurant equipment is properly maintained to ensure proper safety and sanitary standards. 
• Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; ensures all health inspections meet or exceed required state standards.
• Oversees all restaurant administrative requirements including cash handling and federal, state, and local compliance.
• Effectively manages guest and employee issues to ensure optimal resolution.
• Other related responsibilities.

What We’re Looking For: 

• Minimum of 5 years of progressively responsible experience working in a restaurant management role with a fast casual or quick service restaurant
• Demonstrated skills managing budgets, food and labor costs, and restaurant P&L
• Strong passion for and demonstrated commitment to guests and team members
• Behaves as a role model to other managers and hourly team members
• Must be an actively engaged manager and leader
• Exceptional attention to detail and the demonstrated ability to delegate, cross train and hold others accountable to the high standards of exceptional service and food quality
• Proven success working with systems, methods, and processes that contribute to great execution and delivering bottom line results
• Exceptional verbal and written communication skills

Physical Demands: 

Physical Demands: 

Lift/Carry: 

Stand

F (Frequently)

10 lbs or less

F (Frequently)

Walk

F (Frequently)

11 - 20 lbs

F (Frequently)

Sit 

F (Frequently)

21 - 50 lbs

O (Occasionally)

Handling/Fingering

O (Occasionally)

51 - 100 lbs

O (Occasionally)

Reach Outward

O (Occasionally)

Over 100 lbs

N ( Not Applicable 

Reach Above Shoulder

O (Occasionally)

Push/Pull

Climb

O (Occasionally) 

12 lbs or less

F (Frequently)

Crawl

N (Not Applicable)

13 - 25 lbs

F (Frequently)

Squat or Kneel

O (Occasionally)

26 - 40 lbs

O (Occasionally)

Bend 

F (Frequently) 

41 - 100 lbs

O (Occasionally) 

N ( Not Applicable) = Activity is not applicable to this occupation. 

O (Occasionally) = Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs/day).

F (Frequently) = Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day).

C (Constantly) = Occupation requires this activity more than 66% of the time ((5.5+ hrs/day).

Work Environment = Office Setting 

Compensation & Benefits: 

• $80K - $100K base salary 
• Medical/Dental/Vision Insurance Coverage
• 2 Weeks PTO 
• 401K Plan + Matching 

Our client is proud to be an Equal Opportunity Employer. They do not discriminate on the basis of race, color, creed, religion, gender (including gender identity or expression), pregnancy, childbirth or related medical conditions, sexual orientation, marital status, domestic violence, sexual violence or stalking victim status, ancestry, national origin, alienage or citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, or other protected status.

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