Job Description

Position: Operations Assistant

Job Type: Full-time

Location Atlanta, GA / Los Angeles, CA / Chicago, IL / Dallas, TX

(Candidates of these locations can also apply. This job role is open for these locations as well.)

Note: Need a Entry-level Bilingual/Chinese/Mandarin candidate.

The Role

As an Operations Assistant, you’ll be at the heart of our warehouse and dispatch operations. You’ll manage the flow of packages, coordinate pickups, and support cross-functional logistics activity to keep things moving efficiently. This is an entry-level opportunity with comprehensive training and clear career development paths.

Key Responsibilities

• Assist with package receiving, inspection, storage, and inventory control
• Process returns and maintain accurate records and documentation
• Coordinate pickup scheduling and driver dispatch operations
• Communicate with internal teams to resolve logistics or customer issues
• Conduct inventory checks and collect operational data
• Prepare and update weekly operations and performance reports

Requirements

• Bachelor’s degree or international equivalent
• No prior logistics experience required – full training provided
• Proficiency in both Mandarin and English (written & spoken) is required
• Must be authorized to work in the U.S. (CPT, OPT, Green Card, or U.S. Citizenship accepted)
• Must be available to start immediately (within days, not weeks)
• Open to relocation — candidates from any U.S. city are welcome to apply; positions available in multiple locations across the U.S.
• Strong communication, time management, and teamwork skills
• Comfortable working flexible shifts, including weekends if needed

Preferred Qualifications

• Experience in warehousing, dispatch, or inventory management is a plus
• Familiarity with Excel or warehouse management software is helpful

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