Job Description

Operations Coordinator [Part-Time]

Location: Bend, Oregon (Onsite, 3-4 days/week)

Hours: 20-25 hours/week, with potential to expand

Compensation: $18–$21 per hour, depending on experience

Hiring Timeline : Immediate

Luno is looking for a reliable, detail-oriented Operations Coordinator to support our Bend HQ. This role is hands-on and central to how our products move through the world — from shipping + receiving to warranty processing and Outlet/ReRoam inventory. If you enjoy physical work, love staying organized, and want to be part of a small team building something meaningful in the outdoor space, we’d love to meet you.

What You'll Do

• Receive, check-in, and organize inbound shipments
• Ship outgoing HQ orders (Outlet, replacements, internal shipments)
• Process warranty returns: inspect items, document condition, categorize and stage products
• Maintain an organized HQ warehouse space and restock shipping supplies
• Update and maintain Outlet + ReRoam inventory in Shopify
• Run basic weekly and monthly reports (carrier costs, returns, inventory updates)
• Monitor ShipStation queues and flag delayed orders
• Support Ops, CX, and Product teams with troubleshooting, inventory accuracy, and process improvements
• Assist with HQ admin tasks and special events, as needed
• Maintain and update Operations + CX SOP + Task Management

What We’re Looking For

• Experience or comfort with shipping/receiving, warehouse work, or retail back-of-house
• Highly reliable, punctual, and consistent in follow-through
• Strong attention to detail and accuracy
• Comfortable learning tools like ShipStation, Shopify, and Google Sheets
• Clear communicator who proactively flags issues
• Ability to safely lift 25–50 lbs and move boxes or inventory consistently.
• Team player aligned with Luno’s mission of making the outdoors more comfortable and accessible

Schedule + Work Environment

• Onsite in Bend at least 3 days/week for shipping/receiving + RMA work
• Light warehouse + office hybrid environment
• Some hybrid-remote admin/reporting work optional after training
• This role requires a valid driver’s license and reliable access to a personal vehicle for occasional package pickup/drop-off, supply runs, and other HQ needs.

Part-Time Benefits

• Flexible schedule
• Monthly Summer Friday ‘Adventure Break’ (4 hours/month) in June–August
• Learning & Professional Development
• Free Luno Gear + 50% Friends & Family Discount
• Partner brand pro deals
• 401(k) eligibility per plan rules
• Participation in company events, volunteering, and community initiatives

About Luno

Luno designs gear that makes car camping and road travel more comfortable and accessible for everyone. As the first company dedicated exclusively to vehicle-based camping, we’re building a new category within the outdoor industry — and we’re just getting started.

If you’re excited about meaningful work, a values-driven culture, and a team that cares deeply about craftsmanship and customer experience, we’d love to hear from you.

Apply today and help us make the outdoors a more comfortable place.

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