Job Description

Are you looking for a new opportunity? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics & Supply Chain industry. We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Operations Support Associate for a contract position! Interested? Get more details below.

• Contract Duration: 5 months
• Worksite Location: Visalia, CA
• Compensation: $22-23/hour

What you’ll do as an Operations Support Associate:

• Support the end-to-end order process, from order placement through customer payment, ensuring accuracy and smooth execution
• Identify and remove process roadblocks using technology and collaboration with internal and external teams
• Build strong working relationships across various partners including customers, suppliers, and logistics providers
• Learn to manage daily order activities including order planning, shipment tracking, inventory reconciliation, and invoice resolution
• Handle exception orders by coordinating with stakeholders to troubleshoot and resolve issues
• Maintain item-level data in internal systems such as pricing, pack sizes, and descriptions
• Monitor vendor performance to ensure a consistent supply of goods
• Communicate operational updates clearly and professionally to team members and external partners
• Contribute to process improvement initiatives to increase efficiency and customer satisfaction
• Meet tactical and operational KPIs while providing outstanding customer service

What you need to become an Operations Support Associate:

• High school diploma or GED required; bachelor’s degree in Supply Chain, Logistics, or Operations Management preferred
• Excellent attention to detail, problem-solving skills, and ability to adapt in a fast-paced environment
• Strong written and verbal communication skills
• A collaborative, process-oriented mindset with a commitment to continuous improvement
• Customer-focused attitude with a dedication to delivering high-quality service
• Ability to work a flexible schedule, including some weekends
• Proficiency in Microsoft Office Suite preferred
• A desire to learn, grow, and contribute to a diverse and inclusive team environment

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