Job Description

Bernard James is a Brooklyn-based fine jewelry brand redefining modern luxury through high-quality, timeless design and impactful storytelling.

We are looking for a weekend Part-Time Sales Associate to join our team at our Brooklyn store. The ideal candidate is a self-motivated and trustworthy luxury & fashion enthusiast who thrives in a fast-paced environment, enjoys building relationships with customers, and is eager to contribute to the growth of our emerging brand.

📌 Please note: This role requires weekend availability , with the possibility of additional hours as needed.

Responsibilities:

• Greet and assist customers professionally and warmly
• Provide product knowledge and assist with selections
• Process sales transactions accurately and efficiently
• Maintain a clean, organized sales floor with well-stocked displays
• Handle customer inquiries, complaints, and exchanges with professionalism
• Collaborate with the team to achieve sales targets and customer satisfaction goals
• Assist customers with jewelry repair drop-offs and product demonstrations
• Develop and nurture customer relationships through our clientele program

Requirements:

• 1+ years of luxury sales experience
• Strong communication, interpersonal, and customer service skills
• Detail-oriented, organized, and able to work independently and as part of a team
• Excitement to work for a fast-growing brand
• Must be reliable and punctual
• Positive, outgoing attitude with a willingness to learn about the company and jewelry
• Ability to communicate effectively with customers and travel within NYC
• Autonomous and thrives on feedback
• Understands luxury goods marketing and sales
• Sense of urgency and ability to work with sales goals
• Driven and self-motivated to build programs that will allow us to scale the business and brand

Critical Actions:

• Stay focused and present
• Think creatively and be unafraid to think outside the box
• Demonstrate care and follow-through

Familiarity with:

• Point of Sale (POS) systems for processing transactions
• Experience with Shopify required
• Google Sheets and Excel

Compensation & Benefits:

• Hourly Pay: $18–$22 per hour, based on experience
• Commission: Opportunity to earn additional commission on sales
• Growth Opportunities: Significant opportunity for career advancement within the company
• Employee Discounts: Enjoy discounts on Bernard James Fine Jewelry
• Supportive and Collaborative Work Environment: Work in a creative and dynamic setting with a passionate team

How to Apply:

Please submit your resume and a brief cover letter outlining your experience in luxury sales and why you are excited about the opportunity to join our team. We look forward to hearing from you!

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