Job Description

dnata is hiring a Passenger Service Supervisor at JFK Airport!
Pay Rate $23.00+$1.50HTA
Weekly pay, 401K, paid time off, paid training and company uniforms *
We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!
dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
Responsible for supervising the workflow for the passenger service team, delegating tasks, and ensuring daily duties are performed safely and efficiently.
Electronic check-in of passengers for international travel
Verification of documents for international and domestic flights
Assign passenger seats
Ensure correct boarding passes are provided to each passenger for the assigned flight
Verify ticket and seat reservations
Match manifest to on-board count
Announce arrivals and departures as necessary
Provide information to passengers/customers as requested
Connect/disconnect Jetway/stairs as necessary
Assist with baggage tagging and baggage claim reports
Maintain current knowledge of all flight times during designated shift
Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
Performing other duties as assigned
Including but not limited to standing, bending, stooping, walking, pushing, and pulling
Push, pull, lift, and load up to 70 pounds
Successfully complete Company’s training program
Exceptional customer service skills
1+ years Passenger service supervisor experience prefferred
Maintain FAA/Airport required identification/seals or authorizations
Possess a high school diploma or GED equivalent
Excellent communication and interpersonal skills
Possess basic computer literacy

Job Tags

Weekly pay, Shift work,

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