Job Description

Patient Access Manager I

Employment Type: Direct Hire

Location: Little Rock, Arkansas

Salary: $59,000 - $83,000

Job Description:

Wheeler Staffing Partners is seeking a Patient Access Manager I for our client in Little Rock, AR area. This is a 100% onsite leadership role responsible for managing patient access operations, overseeing financial clearance activities, and ensuring compliance with hospital policies.

Key Responsibilities:

Operational Leadership:

• Assist in short- and long-range planning for Registration Process areas, including pre-service and point-of-service financial clearance activities.
• Develop and implement action plans to improve operational performance.
• Manage operational metrics to ensure the department meets client goals, including SLAs and budgetary guidelines.

Staffing & Team Development:

• Oversee staffing activities including hiring, selection, orientation, training, and performance management.
• Mentor supervisors and ensure staff engagement, aligning them with the organization's mission and strategy.
• Communicate proactively with leadership to ensure professional growth and departmental success.

Policy & Compliance:

• Enforce departmental policies, procedures, and work rules in accordance with hospital policies.
• Assist in the development of new policies aligned with corporate guidelines.
• Communicate operational updates to the Director and CFO, identifying problems and recommending solutions.

Supervisory Responsibilities:

• Direct Reports: Supervisor, Patient Access (PA)
• Indirect Reports: PA Representatives (I-IV)
• Reports to: Director I or II onsite
• Leadership: Can be a standalone leader at a clinic facility; must be Manager, PA I if Patient Access Director is onsite.

Required Skills & Qualifications:

• Education: High School Diploma or equivalent required; college degree preferred.
• Experience: 3-5 years of healthcare supervisory experience preferred.
• Technical Knowledge: Strong understanding of Revenue Cycle Management, regulatory agencies, and healthcare IT systems.
• Skills:
• Excellent interpersonal, organizational, and leadership skills.
• Ability to manage operational metrics and drive performance improvements.
• Strong written and verbal communication abilities.

Work Environment & Physical Demands:

• Setting: Hospital work environment.
• Physical Requirements: Must be able to work in a seated position.
• Schedule: Must be available as needed based on departmental/system demands, including on-call responsibilities.

Vaccination & Compliance Requirements:

Candidates must comply with all required vaccinations and screenings, including COVID-19 and influenza vaccinations, as mandated by law and hospital policy.

​If you have the required healthcare leadership experience and are looking for a growth opportunity, we encourage you to apply!]]><

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