Location: Deer Park, Illinois
Hours: Full-time
Pay: $21-27/hr.
About Retreat
Retreat Care Group is a functional health practice committed to delivering highly personalized, accessible healthcare. We combine in-depth biomarker data, advanced clinical expertise, and compassionate care to help patients reclaim their health. Our unique membership model emphasizes long-term outcomes, not quick fixes.
Role Summary
The Patient Experience Coordinator is the central point of contact for our patients’ journey — from first touch to lifelong membership. This role ensures every patient feels welcomed, cared for, and engaged throughout their experience with Retreat. You will coordinate onboarding, communication touchpoints, satisfaction tracking, and engagement initiatives to support both retention and growth.
Key Responsibilities
Onboarding & First Impressions
Ongoing Patient Engagement
Satisfaction & Retention
Operations & Coordination
Requirements
Essential Skills & Attributes
Success in this Role Looks Like (First 12 Months)
If you are a passionate Patient Experience Coordinator who thrives in a holistic, patient-centered environment and is eager to be part of the future of healthcare, please send your resume to alyson@tryretreat.com
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