Job Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.

Job Description

The Clinical Trial Assistant (CTA) supports clinical trials by maintaining organized files, performing pharmacy technician duties, communicating routinely with trial sites, coordinators, and patients while demonstrating good clinical practices and following standard operating procedures. Clinical trials are designed to test new medications and medical devices for safety and efficacy. Trials are highly regulated and thoroughly monitored, which results in a significant record-keeping and a compliance burden.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

• Monitor study activities to ensure compliance with protocols and all relevant local, federal, and state regulatory and institutional polices. 
• Maintain required records of study activity including case report forms, drug dispensation records, and regulatory forms.
• Order drugs or devices necessary for study completion.
• Maintain current knowledge of clinical studies affairs and issues by reviewing scientific literature, participating in continuing education activities, and attending conferences and seminars.
• Prepare for and participate in quality assurance audits conducted by study sponsors, federal agencies, or specially designated review groups.
• Organize space for study equipment and supplies.
• Participate in the development of study protocols including guidelines for administration or data collection procedures.
• Maintain contact with sponsors to schedule and coordinate site visits or to answer questions about issues such as incomplete data.
• Identify protocol problems, inform investigators of problems, and assist in problem resolution efforts such as protocol revisions.
• Dispense medical devices or drugs and calculate dosages and provide instructions as necessary.
• Successful fulfillment and delivery of all prescriptions and supplies to patients in a timely manner
• Management of medication and supply inventory
• Positive patient and client experience throughout the entire patient journey
• All other duties as assigned
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

EXPECTATIONS OF THE JOB:

• To understand, organize and archive clinical trial documents, including study protocols, SOP’s, Resource Documents, dispensing and manufacturing records, email correspondence, training materials and other study documents.
• Maintain currents lists of correspondence.
• Administer clinical trials according to good clinical practices and standard operating procedures.
• Provide general logistical support for clinical trials by entering subject and study site orders and arranging and confirming deliveries of study medications and supplies.
• Pick and pack patient prescriptions, wholesale orders and supply orders
• Inspect on-hand inventory for integrity, purity and appropriate expiration dating
• Ensure all manufacturer program specific literature and materials are included in shipments as necessary
• Create and ensure appropriate third party shipping labels are attached to all patient prescriptions, wholesale orders and supply orders
• Restock medication, supply and ancillary products upon receipt
• Keep all medications and ancillary supplies organized, rotated by expiration date and sorted by lot number
• Assist with shipment status modification (i.e. hold, return-to-stock)
• Participate in all medication and supply inventories as assigned
• Compliance with all applicable state and federal pharmacy laws
• Some travel may be required.
• Hours (40 hours per week, 5 days of the week)

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position.

An individual in this position must be able to successfully perform the expectations listed above.

Qualifications

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.

• Associate’s degree in the health sciences, biological science, or other life sciences
• Prior work experience in healthcare or life sciences; clinical trial experience preferred
• Meticulous attention to detail and a demonstrated willingness to complete routine administrative tasks
• Ability to work in a team environment
• Excellent written and verbal communication skills required
• Strong skills in MS Office programs i.e. EXCEL, WORD and PowerPoint
• Current State of Missouri Pharmacy Technician Registration required

PREFERRED

QUALIFICATIONS

• Strong organizational and interpersonal skills

PHYSICAL/MENTAL DEMANDS AND WORKING ENVIRONMENT:

The physical and mental requirements along with the work environment characteristics described here are representative of those an individual encounters while performing the essential functions of this position.

Warehouse: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Environmental demands include walking or standing at a minimum of 80% of the shift, lifting up to 50 pounds and performing tasking in a busy environment. Bending, squatting, pivoting and stooping may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.

#INP

Additional Information

OUR CULTURAL BELIEFS:

Patient Minded I act with the patient’s best interest in mind.

Client Delight I own every client experience and its impact on results.

Take Action I am empowered and empower others to act now.

Grow Talent I own my development and invest in the development of others. 

Win Together I passionately connect with anyone, anywhere, anytime to achieve results.

Communication Matters I speak up to create transparent, thoughtful and timely dialogue.

Embrace Diversity I create an environment of awareness and respect.

Always Innovate I am bold and creative in everything I do.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at  applicantsupport@eversana.com .

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