Process Documentation Specialist Job at West Marine, Rock Hill, SC

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  • West Marine
  • Rock Hill, SC

Job Description

Full time "Bi-lingual Process Auditor"

Shift: 1st Shift: Monday - Friday, 7:00AM - 3:30PM

  • Audit Planning and Execution:
  • Observe and document distribution processes, including inbound and outbound, inventory management, and order fulfillment operations.

JOB SUMMARY:

The Process Auditor is responsible for evaluating and ensuring the efficiency, accuracy, and compliance of distribution processes within the organization. They conduct thorough assessments of operational procedures, inventory management practices, and quality control measures to identify areas for improvement and mitigate risks. Through detailed audits and analysis, they play a critical role in optimizing distribution operations and enhancing overall performance.

PRIMARY RESPONSIBILITIES:

· Audit Planning and Execution:

  • Conduct comprehensive audits of distribution processes, including inbound and outbound, inventory management, and order fulfillment operations.
  • Review documentation, records, and transactional data to ensure accuracy and compliance with established policies and procedures.

· Process Evaluation and Analysis:

  • Assess the effectiveness and efficiency of distribution processes to identify strengths, weaknesses, and opportunities for improvement.
  • Monitor key performance indicators (KPIs) such as inventory accuracy, productivity, fill rates, and shipping accuracy to gauge operational performance.
  • Review delivery exception input and data provided by Stores to determine root cause, communicate findings to Leadership and determine additional training or auditing needs to strengthen awareness

· Compliance and Risk Management:

  • Ensure compliance with regulatory requirements, industry standards, and internal policies related to distribution operations, including safety regulations, quality standards, and inventory control protocols.
  • Identify potential risks, vulnerabilities, and compliance issues within distribution processes and recommend corrective actions to mitigate these risks.

· Recommendations and Improvement Initiatives:

  • Generate audit reports detailing findings, observations, and recommendations for process improvements and corrective actions.
  • Collaborate with cross-functional teams and Process Training Specialists to implement recommended changes and enhancements to distribution processes.

Monitor and track the implementation of corrective actions and follow up to ensure effectiveness and sustainability.

MINIMUM QUALIFICATIONS REQUIRED:

Education:

  • High School Diploma or equivalent required
  • Bachelor's degree in Business Administration, Supply Chain Management, Industrial Engineering, or equivalent years of experience in a related field preferred

Experience:

  • Proven experience in auditing, quality assurance, or process improvement within distribution or logistics operations of at least 3 years.
  • Strong understanding of distribution processes, inventory management principles, and quality control methodologies.

Skills:

  • Excellent analytical skills and attention to detail for conducting thorough audits and data analysis.
  • Proficiency in using audit tools, data analysis software, and Microsoft Office applications.
  • Effective communication and interpersonal skills for collaborating with cross-functional teams and presenting audit findings and recommendations.
  • Ability to work independently, prioritize tasks, and manage multiple projects simultaneously.

PHYSICAL DESCRIPTION:

Typical Working Conditions:

The work environment characteristics described here are representative of those a Crew Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

While performing the duties of this job, the Crew Member regularly works near moving equipment.

Position is routinely exposed to hot and cold temperatures during Summer and Winter months in the Distribution Center

Job Tags

Full time, Summer work, Gangs, Shift work, Day shift, Monday to Friday,

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