1. General
- Job Title: Mid-Level Project Manager
- Type: Contract
- Level: Mid-Level
- Location: Fully Remote (Any US time zone), with a preference for candidates who can work hybrid 2 days per week from either 901 K street in Washington DC or Redwest-A in Redmond, WA
- Workplace: Hybrid remote position within the United States
- Duration: ASAP to November 30th, 2024
2. About the job
- How would you ensure efficient project management and customer communication in a nonpartisan team supporting the 2024 US Elections?
- Are you comfortable working with political campaigns, election authorities, and elections technology vendors?
- How do you handle logistics, tracking, and scheduling of projects in a fast-paced environment?
- Can you handle cybersecurity incident response planning and tier-1 triage of customer issues?
- How do you remain politically neutral and nonpartisan while working with various political organizations?
Do such questions intrigue you?
3. Summary of the opportunity
- Client Overview: We are hiring for a nonpartisan team that coordinates support for organizations underpinning free and secure elections, such as political campaigns, election authorities, and think tanks.
- Role Summary: As a Mid-Level Project Manager, you will be responsible for security operations planning, administrative support, and customer communications & presentations to support our 2024 US Elections customers and Election Situation Room.
4. What are the key responsibilities?
- Develop and execute logistics for the "election situation room" including cybersecurity incident response plans, customer support escalation paths, and Standard Operating Procedures. Also, provide Tier-1 triage of customer issues. [40% time]
- Interact directly with customers, including political campaigns, election authorities, and presidential candidates, to present and explain Microsoft's election security and cloud offerings. [30% time]
- Project manage, track, update, and generate status reports & project metrics for elections workstreams. [10% time]
- Coordinate and schedule customer conversations and internal meetings. [20% time]
5. What experience are we looking for to drive success?
- MUST-Have Skills and Qualifications:
- Minimum 4 years experience in operations, security operations center, and/or project management
- Minimum 2 years experience in or around the US Elections ecosystem
- Minimum 2 years experience with cybersecurity concepts and topics (non-technical is OK) or IT customer support functions
- Minimum 2 years experience with written communications and presentations to Executives/VIPs/high-level customers
- Preferred Skills and Qualifications:
- Experience working with US elections and state & local governments
- Experience in the field of cybersecurity
- Experience developing written procedures
- Customer-facing experience and comfort giving presentations and explaining products/services/offers
- Bachelor's degree or higher
- 4-6+ years of relevant experience working in operations roles, ideally in an elections or campaigns context
6. So calling all top performers
- Exciting Opportunity: This role presents an exciting opportunity to work with an interesting audience, including campaigns and elections journalists, human rights defenders, and presidential candidates. You will have high visibility and a significant impact on various political groups, defending democracy.
- Competitive Compensation: Competitive hourly rate offered.
- Application Process: To apply for this role, please apply online or email your resume, highlighting your relevant experience and qualifications. Please ensure that your application provides accurate information.
- About this posting: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment.
- Equal Employment Opportunity: We are committed to diversity and inclusion, have a non-discrimination policy, encourage diverse candidates, and provide accessibility and accommodation.
In conclusion: Don't miss out on this exciting opportunity to join our team and make a meaningful impact! Apply today! Please feel free to drop in your resume at vedansh@ifgpr.com
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