Job Description

Want to join a growing, winning team selected as a National Best Places to Work , Ingram’s Best Company to Work For and one of the Top 100 Healthiest Workplaces in America ? We work hard to provide a great environment where people enjoy coming to work and have access to a balanced quality of life. Delta Dental of Kansas is a place where employees can grow and develop, positively impact their communities, and achieve their personal and professional goals.

Our employees listen to, learn from, support, and encourage one another in a fast-paced, fun, and engaging environment. We put our customers and stakeholders at the center of all we do and strive for excellence. We have created a culture focused on winning, trust, listening to each other, collaborative innovation, and positive teamwork.

We are dedicated to the personal and professional development of our employees by encouraging employees to grow and do their best. We balance work and life priorities by promoting the health and wellness of our employees. We regularly recognize and celebrate our employees for their outstanding work and accomplishments. We promote employee connection, empowerment and engagement with employee and volunteer activities throughout the year.

Position Responsibilities

• Produces documents and other marketing correspondence for the purpose of providing written communication with customers, prospects, and brokers. Tasks may include preparation and typing of proposals, proposal responses, and renewals, preparing Sales department documents according to company standards, developing letters, tracking documents, and handling marketing administrative functions for group plans.
• Provides administrative support to the sales team including telephone support, assisting any walk-in customers/brokers, maintaining/ordering departmental office supplies, organizing the sales office area to ensure tidiness, and generating reports.
• Handles questions from brokers, customers, and prospects for the purpose of providing information. Tasks may include locating requested information, directing more complex questions to the appropriate department or position, and following up with the customer.
• Enters data for the purpose of updating database files and records. Tasks may include inputting information for group and broker files and verifying accuracy. Participation in cross-functional teams to accomplish process improvement.
• Provides general administrative support to others in the department.

Essential Skills and Qualifications

• High school diploma required, two years of business school or college preferred.
• Kansas and/or Missouri Life/Health Insurance License preferred. If not currently licensed, must be able to secure your license within sixty days from the date of hire.
• Proficiency in Microsoft Excel/Microsoft Word required.
• Attention to detail and high level of accuracy required.
• Excellent written and verbal communication skills.
• Must thrive in a fast-paced, structured environment.
• Ability to use computer-based technology for effective communication, problem solving, and relaying information to constituents.
• Ability to quickly adapt and learn new technologies as they are implemented in the workplace.
• Must be able to provide a distraction-free work environment in your residence, with at least 25 mbps download and 10 mbps upload broadband internet connection. Run a speed test at speedtest.net.
• Position offers a hybrid work schedule, requiring three days in our Leawood office and potential to work two days from home.
• Regular and predictable attendance.

How We Take Care of Our People:

• A diverse, fun, and engaging workplace that feels like a small and close-knit community that will make you feel at home while you are at work!
• “You” time: we offer paid vacation, flexible and remote work options, sick time, personal time, holidays, floating holidays, your birthday off with pay, and paid volunteer time for you to give back to a non-profit of your choice.
• Top-notch health benefits: we offer best in class health, dental, vision, supplemental plans, and pet insurance.
• Competitive compensation package that includes an annual bonus and merit increase.
• 401(k) plan with company match and additional contribution for those who are eligible.
• Employee Assistance Program for you and everyone in your household.
• Career growth: Education/tuition assistance, corporate memberships, seminars, professional development courses, robust training programs and tuition reimbursement programs so employees can improve their knowledge and skills.
• Named the top 2022, 2023, and 2024 Healthiest 100 Workplaces in America , including on-site fitness center, employee lounge, self-care room, wellness programs, healthy cooking seminars, biometric screenings, and gym membership benefits.
• Our Culture Champions and Wellness Committees plan various fitness and healthy habits challenges, mental health seminars, social engagement opportunities, community volunteer opportunities, lunch and learns, community leader town halls and many other activities to enhance employee connection and engagement.

Delta Dental of Kansas Has Been Recognized Nationally and Locally As:

• Named 2023 Best Company to Work For by Ingram’s Magazine.
• Named 2023 and 2022 Healthiest 100 Workplaces in America by Springbuk.
• Named the top 2023 Healthiest Employer by the Kansas City Business Journal.
• Named a Best Place to Work by the Wichita Business Journal 2021, 2022, and 2023.
• Nationally selected as Best Places to Work in Insurance in 2021 and 2022.
• National Company of the Year for Insurance by the American Business Awards (Gold Award).
• Management Team of the Year (American Business Awards).
• Most Innovative Company of the Year under 2,500 Employees (American Business Awards).
• Top Innovation Award by the Wichita Business Journal.
• Healthy Workplace Gold Award for excellence in employee engagement and community service.
• AM Best “Excellent” rating among over 16,000 insurance companies for business. management, innovation, operating performance, and risk management.
• Benchmark Portal Center of Excellence (given to top 10% of call centers nationwide).
• Sales Excellence Award for Outstanding Sales Growth.
• Top Call Center in North America (Customer Centricity Awards).

Delta Dental of Kansas is an equal opportunity employer.

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