Senior Customer Marketing Manager Job at The Judge Group, Chester County, PA

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  • The Judge Group
  • Chester County, PA

Job Description

Our client, a leading nonprofit organization that sponsors donor-advised funds, is seeking a Senior Client Marketing Manager for a direct-hire opportunity! They are seeking a strategic and experienced marketer to lead high-level marketing initiatives and drive client engagement and growth. This role is ideal for a strong leader with a proven track record in client marketing strategy, team leadership, and nonprofit marketing. The successful candidate will report directly to the C-suite and play a key role in shaping and executing our client marketing vision.

Job Title: Senior Client Marketing Manager

Location: Hybrid – 2 days/week onsite (Tuesdays and Wednesdays)

Reports to: Chief Communication Officer

Employment Type: Full-Time, Direct Hire

Competitive Salary and comprehensive medical benefits, generous retirement plan, life and disability insurance, professional development opportunities and reimbursements, parental leave, and competitive PTO are all a part of the package!

Key Responsibilities

  • Lead and manage a team of 4+ marketing professionals, with the opportunity to scale the team.
  • Develop and execute comprehensive marketing strategies to drive client acquisition, engagement, and retention.
  • Own the client marketing function, including content strategy, campaign execution, public relations, and partnerships.
  • Executing high-level marketing strategy and owning client marketing initiatives.
  • Collaborate cross-functionally with Business Development, Product, Client Services, and Strategy teams.
  • Manage vendor relationships and oversee third-party marketing partners.
  • Allocate and optimize marketing budgets aligned with strategic goals.
  • Ensure all marketing materials meet brand and legal standards.
  • Report on marketing performance and provide insights to inform future strategies.
  • Actively contribute to organizational leadership and strategic planning.

Required Qualifications

  • Bachelor’s degree in Marketing, Communications, or related field (Master’s preferred).
  • Minimum 7 years of progressive marketing experience, including brand strategy and content development.
  • At least 3 years of leadership experience managing teams and marketing operations.
  • Experience with CRM platforms (e.g., Salesforce).
  • Strong communication skills and ability to influence at the executive level.
  • Demonstrated success in nonprofit marketing strategy and growth is required.

Preferred Qualifications

  • Experience in donor-focused organizations.
  • Proven ability to lead strategic marketing operations and manage vendors.
  • High comfort level with ambiguity and evolving organizational needs.
  • A blend of Non-Profit and Enterprise experience is preferred.

Job Tags

Full time, 2 days per week,

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