Job Description

Senior Vice President/Chief Information Officer, IT Administration

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 , outpatient and specialty , and , our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

We are seeking a Chief Information Officer (CIO) to lead the enhancement of our healthcare delivery and patient outcomes through managing technology integration within our healthcare setting. This key leadership role is responsible for the strategic planning and development of reliable and secure systems with a proactive mindset so all areas under their oversight are functioning at the highest level to ensure full support of our healthcare mission. The CIO will report directly to the Chief Financial Officer (CFO) and will work closely with other IT and business leaders within the organization.

Responsibilities include leadership of the following key areas:

• Clinical Informatics
• Cybersecurity
• Information Technology
• Virtual Health
• Data Management and external support

Key responsibilities:

• Oversee the electronic health records (EHR) system, ensuring its integrity, security, and accessibility.
• Lead the development and execution of informatics strategies related to health IT procurement, implementation, maintenance, and optimization.
• Serve as a strategic liaison for health IT efforts, representing the needs of nursing and patient care teams.
• Act as a change agent, identifying and implementing informatics strategies to support quality patient care and professional practice.
• Maintain relationships with key business partners and industry leaders to leverage best practices and promote emerging technologies.
• Work with vendors to strategize on the development and enhancement of clinical information system solutions.
• Development and implementation of comprehensive cybersecurity strategies to safeguard our healthcare system’s information assets. This role requires a proactive approach to threat detection, risk management, and incident response.
• Ensure that our IT framework operates efficiently and aligns with our business objectives. Oversee strategic oversight and management of the organization’s IT infrastructure, network, and corporate applications. This role involves ensuring the reliability, performance, and security of IT systems that support our business operations.
• Strategic planning, implementation, and management of virtual health technologies and support systems.
• Ensures the integrity, confidentiality, and availability of our data assets. Involves strategic oversight and operational management of the organization’s data storage and security infrastructure.
• Provides leadership and direction to the IT staff and ensures and instills exceptional customer support for our IT services.

Qualifications

• Bachelor’s degree required Master’s degree preferred.
• History of successful software implementation within a healthcare system
• Minimum of 10 years of experience in IT, to include multiple areas of expertise.
• Proven track record of excellent leadership, communication, and interpersonal skills.

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