Service Appointments Scheduler Job at Alderman Auto Group, Rutland, VT

MGpZOVQ0aGp0cWM3U0JwZ29rTkQ5R3Y5VWc9PQ==
  • Alderman Auto Group
  • Rutland, VT

Job Description

The big picture mission of this role is to serve our customers in an accurate, profession and timely manner. Preparing the customer for their visit to our dealership is key to creating a flawless customer experience. This role is critical to our organization because as a service scheduler you are the first point of contact that lets the customer know their concerns and needs will be taken seriously and handled with the utmost importance. The scheduler is the one link in the chain that acts as the kickoff to the entire service experience. Responsibilities

  • Scheduling Service Appointments
  • Performing Outbound Calls To Schedule Service Appointments for Recalls, Special Order Parts, and Annual Reminders
  • Work on Base Salary Plus Commission
  • Some Customer Satisfaction Appointment Follow Up Calls
  • Communicate Directly with Parts Personnel, Service Advisors, and the Service Dispatcher.
Qualifications
  • Ability to stay calm and professional in stressful situations (with upset or rude customers).
  • Ability to multitask with accuracy.
  • Ability to fill down time with productive tasks.
  • Ability to work independently from a direct supervisor

Job Tags

Base plus commission, Full time,

Similar Jobs

University of Illinois Foundation

Associate Vice Chancellor for Development, Major Gifts (AVCDMG) - UIS Job at University of Illinois Foundation

 ...Development, Major Gifts (AVCDMG) - UIS The University of Illinois Foundation (Foundation) is the official fundraising and private gift-receiving organization of the University of Illinois (University). It works closely with alumni and friends, faculty and staff... 

Control Risks

Physical Security Technology Specialist Job at Control Risks

 ...Control Risks is seeking a Technical Security Program Specialist to support the clients current protective design team. This role will help the...  ...internal stakeholders to understand and implement the clients physical security standards into all new construction projects.... 

SCA Health

Senior Information Security Engineer Job at SCA Health

 ...are goingand the growing career opportunities for YOU. Responsibilities We are seeking a seasoned Senior Information Security Engineer to strengthen our IT Security team. This role involves overseeing a broad range of security functions, including vulnerability... 

Sevita

Caregiver - Townley Group Home (Full Time) Job at Sevita

 ...development and provide the tools and training you need to have a fulfilling career WHAT YOULL BRING TO SEVITA Education: High School Diploma or equivalent Experience: Six months of experience in human services, direct care, or care coordination preferred... 

SeaBreeze Homes and Living

Event and Experience Designer Job at SeaBreeze Homes and Living

 ...The Event and Experience Designer will conceptualize and organize unique events and experiences for clients. Working remotely, you'll collaborate with vendors and service providers to bring clients' visions to life while maximizing satisfaction and profitability....